COMMUNICATION AT WORK CHAPTER 9
STUDY GUIDE COMPREHENSIVE REVIEW WITH
SOLVED QUESTIONS 2026
◉Informative Presentation General Goal . Answer: 1) Expand the
listeners' knowledge
or
2) Help them acquire a specific skill
◉Persuasive Presentation General Goal . Answer: Focus on changing
what an audience thinks or does
◉Entertaining Presentation General Goal . Answer: To entertain the
audience or get them exited for something
◉Specific Goal . Answer: Describe the out come you are seeking
◉Desired Outcome . Answer: The reaction you want from your audience
◉Thesis Statement . Answer: A single sentence that summarizes your
message
STUDY GUIDE COMPREHENSIVE REVIEW WITH
SOLVED QUESTIONS 2026
◉Informative Presentation General Goal . Answer: 1) Expand the
listeners' knowledge
or
2) Help them acquire a specific skill
◉Persuasive Presentation General Goal . Answer: Focus on changing
what an audience thinks or does
◉Entertaining Presentation General Goal . Answer: To entertain the
audience or get them exited for something
◉Specific Goal . Answer: Describe the out come you are seeking
◉Desired Outcome . Answer: The reaction you want from your audience
◉Thesis Statement . Answer: A single sentence that summarizes your
message