(CPRP) Exam questions and answers 2026\2027 A+
Grade
Benchmarking
- correct answer the process of comparing an organization's practices and technologies with those of
other companies
Rules
- correct answer Specific; direct participants and employees to act in a prescribed manner
Policies
- correct answer broad and open to interpretation. Based on circumstances, set direction.
Anti-discrimination is an example of a
- correct answer policy
Procedures
- correct answer Chronological sequence of activities; define steps for implementation. Outlined in
operations manuals. A process for completing a task.
A public Parks and Recreation agency's services are divided into three categories:
- correct answer Parks, programs, and facilities
It is the PRP's responsibility to ensure that the public has the opportunity to (3 things)
- correct answer 1. Participate in quality rec programs, 2. enjoy attractive parks, 3. Ensure that facilities
are effective and safe
,Evaluations
- correct answer Explain the value of the expenditures of the services and explain that services are
meeting community needs
Needs assessment
- correct answer provides feedback on community attitudes, opinions, and perceptions of P&R
department & its resources
Conflicting management strategies: There is an ongoing struggle in Parks and Recreation between these
two things:
- correct answer Conservation and development
"No flying of model aircrafts behind zero line, no aerobatics or high-speed passes" are examples of:
- correct answer Rules
"Model aircrafts/boats shall be allowed only by permit issued by Parks and Recreation Director" is an
example of a:
- correct answer Policy
"To obtain a permit, first call the Parks and Recreation Director, then pay permit fees and submit
application" is an example of a
- correct answer Procedure
Comprehensive Plan
- correct answer Identifies short and long-term priorities for P&R department, includes agency's goals
and policies, identification of deficiencies, inventories, and developed standards for Parks
Master Plan
- correct answer Subsets of comprehensive plan; focuses on physical resources and development.
Typically updated every 10 years. Driven by data.
Strategic Plan
- correct answer Development or revision of mission and vision; action plan for achieving goals and
objectives. Based on data analysis that provides insight to trends in agency's internal & external
environments
,ADA act of 1992 requires...
- correct answer - that physical alterations to public accommodations must be made to accommodate
people w/ disabilities to the maximum extent feasible
-Facilities built or modified after 1992 must be compliant
-Remove architectural barriers
-Communication barriers must be removed (braille signs, visually impaired)
What is the order of priorities for ADA barrier removal recommended by the Department of Justice?
- correct answer 1. Access for those with disabilities ("get through the door")
2. Access to areas where programs and services are offered
3. Access to restrooms, drinking fountains, & telephone when facilities are open
4. Every individual should have the ability to benefit from services
Customer expectations
- correct answer Based on the image/reputation of the agency, prior experiences with the agency,
marketing/promotional material related to the agency, and word-of-mouth feedback from others
PRP must be aware of regulatory policies affecting the agency from the following organizations (5)
- correct answer 1. OSHA
2. EPA
3. EEOC (Equal Employment Opportunity Commission)
4. FDA
5. NLRB (National Labor Relations Board)
What are the minimum and maximum levels of maintenance standards for Parks and Recreation?
- correct answer Minimum level: Maintain area so it is safe
Maximum level: Maximum occupant safety and comfort & a sensation of well-being
Routine Maintenance
- correct answer Preserve or improve the appearance of a facility or equipment. Less frequent than
, housekeeping activities, vary by season and user preference. May be completed on a fixed time
schedule- not urgent.
Examples of routine maintenance include...
- correct answer Stripping/waxing floors, painting walls, cleaning fixtures, adjusting doors
Work order
- correct answer a form memorandum requesting that specific maintenance services be performed.
Usually initiated by the PRP, on-site maintenance workers, or facility users.
Landscaping maintenance can...W
- correct answer enhance attractiveness, invite users, channel traffic, contribute to safety, and disguise
unattractive areas. Landscaping should support, not dictate program efforts.
RFP (Request for Proposal)
- correct answer A document that is sent out to potential vendors requesting them to provide a proposal
on a product or service. Develop a scope of the project, obtain bids, identify a contractor, supervise
project to agency standards.
Preventative Maintenance
- correct answer a program of regular inspections and care to avert potential problems. Prolongs the life
of equipment and improves organizational efficiency by avoiding downtime due to inoperable
equipment.
What is the difference between a credit card and a P-card?
- correct answer Credit cards can carry over a balance, P-cards must be paid off at the end of the month.
Monthly use fees and interest charges are higher on credit cards.
What is the difference between a standard and blanket P.O.?
- correct answer Standard P.O.s are used for a one-time delivery of goods and/or services and are paid-
in-full once purchase is complete. Blanket P.O.s are used for small, continuous purchases, and the
agency is billed once per month (ex: maintenance staff would use one at a hardware store).