WGU C202 Final Quiz: 71 Questions & Answers on HR Management, Employment Law & Organizational Behavior (Chapters 1-14) 2026/2027

WGU C202 Final Quiz Ch 1-14 study
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1. what can hr do best support organizational strategy?: acquire, develop, and
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retain the best employees
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2. a manager abruptly fired anyone who is not dressed in business casual att
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ire pere company policy. what has the manager done?: not broken the law
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3. Which law governs the issues of overtime and federal minimum wage?: the F
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air Labor Standards Acts of 1938
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4. A boss is making unwelcome sexual advances and inappropriate requests f
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or favors to several employees. Which type of harassment is this?: quid pro quo
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harassment
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5. Which type of discrimination could be occurring if consistent qualifications
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across all applicants actually discourage minorities from applying?: adverse i
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mpact
6. Which term best describes training that can help learners identify the most e
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ffective ways of working with people from particular culture or country?: cul-
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g ture-specific cross-cultural training g g




7. A manager believes that all Asians are high performers. Which kind of bias is
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g this?: stereotypeg




8. A supervisor has just received a report from HR identifying and describing t
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1

, he important aspects of a newly created job as well as the characteristics
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a worker needs to succeed in that job. What is another name for this?: job a
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nalysis
9. Susan is new to the company, so Travis is filling her in on how things really w
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ork. He tells her about who is in charge, whom she needs to go with questions,
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and how to go about getting things done without stepping on anyone's toes. W
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hat is Travis explaining?: the company's organizational structure
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10. How could HR help increase their company's performance?: by improving t
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he company's ability to cope with growth and change
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11. If the goal is to enhance organizational culture, which characteristics sho
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uld be the focus when evaluating applicants?: integrity, values, and ethics
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12. Employee performance goals should be characterized as g g g g g g .: chal-
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g lenging and specific g g




13. Accurately rating only those aspects of a person's work performance that a g g g g g g g g g g g




re observed is associated with
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14. Which disciplinary action could be repeated for the same offense and is t
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he foundational step of progressive discipline?: Counseling
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15. Which error involves a manager failing to measure an employee's perfor-
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g mance against established standards?: contrast effect
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16. Managing aspects of the organization's structure to accomplish goals is c g g g g g g g g g g




alled .:




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