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HFMA patient financial communications best practices call for annual
training for all staff EXCEPT - ANSWER ✔✔A. Patient access
B. Customer service representatives
**C. Nursing
D. Staff who engage in patient financial communications discussions
,What is required for the UB-04/837-I, used by Rural Health Clinics to
generate payment from Medicare? - ANSWER ✔✔Medical necessity
documentation
B. The CMS 1500 Part B attachment
C. Correct Part A and B procedural codes
**D. Revenue codes
The most common resolution methods for credit balances include all of
the following EXCEPT - ANSWER ✔✔A. Designate the overpayment
for charity care
B. Determine the correct primary payer and notify incorrect payer of
overpayment
C. Submit the corrected claim to the payer incorporating credits
D. Either send a refund or complete a takeback form as directed by the
payer.
Net Accounts Receivable is - ANSWER ✔✔A. The total bad debt
B. Total debt owed by an entity
,**C. The amount an entity is reasonably confident of collecting from
overall accounts receivable
D. The total claims amount billed to health plans
For routine scenarios, such as patients with insurance coverage or a
known ability to pay, financial discussions - ANSWER ✔✔A. May take
place between the patient and discharge planning
**B. Should take place between the patient or guarantor and properly
trained provider representatives
C. Are optional
D. Are focused on verifying required third-party payer information
Scheduled procedures routinely include - ANSWER ✔✔A. Physician's
office contact information
B. Physician notification that scheduling is complete
C. The scheduler's name and contact information
**D. Patient preparation instructions
ICD-10-CM and ICD-10-PCS code sets are modifications of - ANSWER
✔✔A. DRGs
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, B. CPT codes
C. ICD 9 codes
**D. The international ICD-10 codes as developed by the WHO (World
Health Organization)
The Medicare Bundled Payments for Care Initiative (BCPI) is designed to
- ANSWER ✔✔A. Prevent duplicate billing
B. "Stretch" the impact of patient self-pay by squeezing costs down
through a lump-sum payment to providers
**C. Align incentives between hospitals, physicians, and non-physician
providers in order to better coordinate patient care
D. Drive down physician fees by forcing physicians to share equitably in
one payment
Which of the following is required for participation in Medicaid -
ANSWER ✔✔A. Be free of chronic conditions
B. Meet a minimum yearly premium
C. Obtain a supplemental health insurance policy
**D. Meet income and assets requirements