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Samenvatting Major 2 Mediaorkestratie // Communicatie jaar 1

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Samenvatting van ALLE tentamenstof. Bevat een samenvatting van het hele boek van Van Zijl (de inzet van touchpoints) behalve de hoofdstukken 4.1, 4.2 en 5.3. Alle lessen zijn ook samengevat (denk aan Big Five, swap met story behind, taalkracht, skills) en in het bestand te vinden. Alles wat je nodig hebt voor bijvoorbeeld een open boek tentamen. Het bestand is overzichtelijk in gedeeld zodat je alles snel kunt vinden.

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,Tentamenstof Major OP2 - Mediaorkestratie
De tentamenstof bestaat uit alle lesstof + literatuur.

Lesstof:

Sways inclusief kennisclips (Story Behind)
Alle PowerPointsheets (zoals Big Five, Masterclass/kick-off Rutger Mackenbach van
Resident, Skills-theorie Filterbubbel)
Artikelen die in de les gebruikt worden

Literatuur:

Alle hoofdstukken uit De inzet van Touchpoints, Van Zijl, 2019. Behalve (deze dus niet): H
4.1, 4.2 , 4.5 H 5.3.

De stof en de structuur van The Story Behind is uitgangspunt. Daar sluiten onderdelen uit het boek
bij aan.

,Inhoudsopgave

DE INZET VAN TOUCHPOINTS – RENEE VAN ZIJL ............................................................................................. 5
Hoofdstuk 1 Basisbegrippen ............................................................................................................................... 5
Hoofdstuk 2 Communicatiemiddelen................................................................................................................ 11
Hoofdstuk 3 Communicatiekanalen.................................................................................................................. 17
Hoofdstuk 4 Typologieën van touchpoints ....................................................................................................... 26
Hoofdstuk 5 Touchpoints in de customer journey ............................................................................................ 27
Hoofdstuk 6 Mediaplanning ............................................................................................................................. 29

Socialmediabelevingsonderzoek (SWOCC) .................................................................................................... 34

Week 2.1 ...................................................................................................................................................... 38
Mediastrategie- en planning ............................................................................................................................ 38
Agile werken ..................................................................................................................................................... 44

Week 2.2 ...................................................................................................................................................... 45
Story Behind week 2.2 “Intro medialandschap” ............................................................................................... 45
Big Five week 2.2 .............................................................................................................................................. 50
Taalkracht week 2 ............................................................................................................................................ 52
Skills week 2.2 ................................................................................................................................................... 53

Week 2.3 ...................................................................................................................................................... 56
Story Behind week 2.3 “Medialandschap en trends” ........................................................................................ 56
Big Five week 2.3 .............................................................................................................................................. 62
Skills – Onderzoek week 2.3 .............................................................................................................................. 63
Taalkracht week 2.3 ......................................................................................................................................... 64

Week 2.4 ...................................................................................................................................................... 66
Story Behind week 2.4 “Mediastrategie”.......................................................................................................... 66
Big Five week 2.4 .............................................................................................................................................. 69
Taalkracht week 2.4 ......................................................................................................................................... 72

Week 2.5 ...................................................................................................................................................... 74
Story Behind week 2.5 “Mediatactiek” ............................................................................................................. 74

Week 2.6 ...................................................................................................................................................... 77
Workshop week 2.6 “Algoritmen en filterbubbels” .......................................................................................... 77
Taalkracht week 2.6 ......................................................................................................................................... 77
Big Five week 2.6 .............................................................................................................................................. 79
Skills – Onderzoek week 2.6 .............................................................................................................................. 83

Week 2.7 ...................................................................................................................................................... 86


Major OP2 Mediaplanning 3

, Story Behind week 2.7 “Tech en mediabeleving” ............................................................................................. 86

Week 2.8 ...................................................................................................................................................... 89
Les week 2.8 “Connecting the dots” ................................................................................................................. 89
Rekensommen .................................................................................................................................................. 92

Proeftoets .................................................................................................................................................... 93




Major OP2 Mediaplanning 4

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