List and describe the 5 layers of Maslow's Hierarchy of needs - Answers 5. Physiological needs - Biology
4. Safety & Security - Want to feel safe from Harm
3. Love & Belonging - When people are unthreatened, they seek to satisfy social needs
2. Self-Esteem - a need for a stable, firmly based high level of self-respect.
1. Self-Actualization - needs to what the person was born to do
List and describe the defense mechanisms - Answers Repression - uncomfortable thoughts are placed
into unconscious.
Denial - refusal to accept external reality because it is too threatening
Compensation - Psychologically counterbalancing perceived weaknesses by emphasizing strength in
other areas
Projection - relegates the blame for personal shortcomings, mistakes, and transgressions to others.
Rationalization - Justifying actions that otherwise would be unacceptable
Reaction Formation - Fakes a belief opposite to the true belief
Fantasy - Day dreaming, loss of reality
Displacement - an unconscious shift of emotion, affect, or desire from the original object to a more
acceptable, less threatening substitute.
Abnormal reactions to stress - Answers 1. Extreme over cooperation
2. Painstaking Self-control
3. Inappropriate laughter or singing
4. very rapid changes in emotions
The 3 elements of communication - Answers Source
Symbol
Receiver
Barriers to communication - Answers Lack of common experience
Confusion between symbol & symbolized object
Overuse of Abstractions
, Interference
Learning - Answers a change in behavior as a result of experience.
Learning theory - Answers Classical conditioning - learning based on association
Operant conditioning - association between behavior and the consequences of that behavior
Social Learning - learning by observation
Behaviorism - Answers behavior entirely in terms of observance and measurable responses to stimuli
Cognitive Training - Answers Knowing, Perceiving, Problem solving
information processing theory - Answers 1. Constructivism - learners do not acquire knowledge passively
but actively based on experiences
2. Higher Order thinking Skills (HOTS) - ADM
3.. Scenario Based Training - Formulate, Evaluate, Decide, Judge
Perceptions - Answers bases of all learning. Sight, hearing, touch, smell, taste
Factors that affect perception - Answers 1. Physical organism
2. Goals and values
3. Self-Concept
4. Time & opportunity
5. Element of threat
Insight - Answers grouping of perceptions into meaningful wholes
Acquiring knowledge - Answers information that we are consciously aware of and can articulate
1. Memorization - first attempt to acquire knowledge
2. Understanding - notice similarities & make association
3. Concept Learning - grouping information
Laws of Learning - Answers Readiness
Effect
Exercise
Primacy