, Points to remember:
⚫ Plan your letter before you
start writing to make sure it
says everything you want to
say and says it in a logical
sequence.
⚫ The layout and presentation
of your letter is important as
they give the reader the first
impression of the firm’s
efficiency.
, Points to remember:
⚫ Ask yourself if the letter
represents your organization in
a correct way.
⚫ Accuracy is important. Pay
special attention to titles, names
and addresses, prices and
specifications, enclosures.
⚫ Ask yourself if the recipient will
understand your letter quickly.
⚫ Include just the right amount of
information in your letter
(better include too much than
, Points to remember:
⚫ Use a simple but polite style of
language. Beware of idioms.
⚫ With a very few exceptions,
business correspondence is
being word processed in most
places of business.
⚫ Your letter should be clear.
Take care with abbreviations
and figures.