WDU D545 (Healthcare Administration Evolution, Systems, and Leadership) OA OBJECTIVE STUDY QUESTIONS AND CORRECT ANSWERS LATEST STUDY GUIDE . 1. health care ANSWER an act or deed between the healthcare provider and the patient to maintain or improve the

WDU D545 (Healthcare
Administration Evolution,
Systems, and Leadership) OA
OBJECTIVE STUDY
QUESTIONS AND
CORRECT ANSWERS
LATEST STUDY GUIDE .

,1. health care ANSWER an act or deed between the healthcare provider and the patient to maintain

or improve the patient's healthcare status

2. biomedical model ANSWER a theoretical framework in healthcare that views illness and
disease as primarily resulting from biological factors
3. holistic health ANSWER an approach to wellness that simultaneously addresses the
physical, mental, emotional, social, and spiritual components of health
4. holistic medicine ANSWER the practice of healthcare professionals using a diverse range of
disciplines, religious philosophies, and cultural practices to heal individuals, communities, and the
environment
5. functional organizational structure ANSWER The organization is split into departments based on
the employees' expertise, such as the manager or chief executive officer, commercial and marketing,
finance, accounting, managerial, facilities, etc.
6. functional organizational structure advantages ANSWER -Enhanced coordination & control
-Centralized decision-making
-Enhanced organizational-level perspective
-More efficient use of managerial & technical talent
-Facilitated career paths in specialized areas
7. functional organizational structure disadvantages ANSWER Specialization can lead to
departments operating in silos
Potential for decreased communication
Narrow business perspectives
8. multi-divisional organizational structure ANSWER The chief corporation comprises sev- eral
smaller business units or divisions based on geographic locations, products, or services so that the daily
processes or functions occur at the unit or divisional level, allowing the separate units or divisions to
operate independently
9. multi-divisional organizational structure advantages ANSWER Ability to hold corporate
executives accountable for the results of local operations that are within their control
10. multi-divisional organizational structure disadvantages ANSWER Duplication of func- tions,
such as products and services across divisions, which threatens the quality and costs of healthcare
Increased operational costs due to the inability to achieve economies of scale Leads to a lack of
standardization and inefficiencies
11. Matrix organizational structure ANSWER comprises the functional structure and a tem-
porary project structure, which requires using two managers simultaneously

,12. Matrix organizational structure advantages ANSWER Clearly defined
project objec- tives Seamless integration of project and functional objectives
Efficient use of limited human

, resources
Fluid streaming of information throughout the project
j j j j j j




Promptdiffusion of team membersbackintothe functional organization upon project completion without
j j j j j j j j j j j j j




organizational disruption
j j




Ability of functional management to handle conflicts arising at the project level
j j j j j j j j j j j




13. Matrix organizational structure disadvantages ANSWER Increases the complexity of
j j j j j j j j




the organization Problems derived from having employees answer to too many bosses and having
j j j j j j j j j j j j j j




conflicting managerial directives Difficulty in establishing priorities for functional and project
j j j j j j j j j j j




management Delay in management reactions
j j j j j




14. accountable care organization (ACO) ANSWER j j j a network of doctors, hospitals, and
j j j j j




j other healthcare providers that voluntarily come together to provide coordinated, high-quality care to
j j j j j j j j j j j j




their patients
j j




15. managed care organization (MCO) ANSWER a type of healthcare delivery system that aims
j j j j j j j j j j j j




to manage the cost, quality, and accessibility of healthcare services; MCOs are commonly associated
j j j j j j j j j j j j j j




with HMOs, PPOs, and POS plans
j j j j j j




16. delivery ANSWER the provision of healthcare services by various providers in exchange for payment
j j j j j j j j j j j j j




for services rendered
j j j




17. health maintenance organization ANSWER a type of managed care organization that provides
j j j j j j j j j j j




health insurance coverage through a network of healthcare providers who offer services to members for a
j j j j j j j j j j j j j j j j




fixed fee
j j




18. Integrated Delivery System (IDS) ANSWER a network of organizations that provides or arranges
j j j j j j j j j j j j




to provide an organized variety of services to specific populations and is held accountable for the outcomes
j j j j j j j j j j j j j j j j j




and health status of those populations
j j j j j j




19. consumer-driven health plan(CDHP) ANSWER (alsoknownasahigh-deductiblehealth plan) a j j j j j j j j j j j j




type of health insurance plan that encourages individuals to manage their healthcare costs
j j j j j j j j j j j j j




20. Fee-for-service (FFS) ANSWER a system wherein healthcare is provided as individual units of j j j j j j j j j j j j




service, such as magnetic resonance imaging (MRI) or other X-ray, medical examination, flu shot, or other
j j j j j j j j j j j j j j j j




service
j




21. preferred provider ANSWER a type of organization that provides services based on contracts
j j j j j j j j j j j j




with groups of physicians and hospitals that are referred to as preferred providers
j j j j j j j j j j j j j




22. First contact as the gateway to the healthcare system. ANSWER primary care
j j j j j j j j j j j




23. Occur when needed after the patient has been seen at primary care. ANSWER spe- cialty care
j j j j j j j j j j j j j j j




24. In integrated systems such as managed care, Primary care physicians (PCP) serve as ANSWER
j j j j j j j j j j j j j




gatekeepers to control cost, usage of services, and allocation of resources.
j j j j j j j j j j