ANSWERS | 2025/2026 UPDATE | WITH
COMPLETE SOLUTION
1 of 68
Term
What can trigger an end-to-end process?
Only external events
Only internal events
External and internal events
None of the above
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D. Neither A nor B A. Anticipate process behavior
, C. External and internal events D. Strategy and business goals
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2 of 68
Term
What is process design?
A. It is the creation of new business processes comprised of
a
Logical design which describes What activities are
performed and a Physical design which describes How the
activities are performed
B.Creating new activities that will be performed to
improve performance of the process
C. Process design is creating new business processes
based on pain points in current processes
D.Process design is creating new processes that will
change how the work is performed
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D. All of the above
C. Process Management maturity describes how mature an organization
is in managing its business processes; Business Process maturity is the
level of
maturity of an organization's business processes
B. The team should have an Executive Leader, Process design experts,
SMEs, Customers, Facilitator, project manager and process owner
, A. It is the creation of new business processes comprised of
a Logical design which describes What activities are
performed and a Physical design which describes How the
activities are performed
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3 of 68
Term
In a very simple way, what is Robotic Process Automation
(RPA) means?
A. Using robots to perform the work of humans
B.A BPMS capabilities where software robots automate
tasks usually performed by humans
C. Automation of all processes in one software application
D.Creating "bots" to perform task that are repeatable
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B. A BPMS capabilities
where software robots B. How many multiples or
automate tasks usually fractions of the standard are
performed by humans being verified
D. With the analysis of cost A. Savings achievable via process
drivers and the minimization improvements in other areas
of activities of the organization
that do not create value
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4 of 68
, Term
An Enterprise Level Plan for the Develop Initiative phase
would include all of the following topics EXCEPT
A. Organizational Design
B.Change Management Plan
C. Business Process Implementation Plan
D.Business Process Modeling
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D. Business Process Modeling C. With the BPM project initiation
C. The alignment of
business processes and
organization structures D. All of the above
according to the
organizations strategy
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5 of 68
Term
Enterprise Process Management (EPM) is used for?
A. Managing an end-to-end portfolio of business processes
B.Designating process owners for every core process
C. Both A and B
D.Neither A nor B
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