Customer returns and audit reports - Answers Which of the following sources is most likely to
provide input for necessary corrective action?
The proposed corrective action is not realistic or maintainable - Answers A proposed permanent
corrective action has been implemented. The solution is an intervention device to eliminate
undersized parts. However, production trials have indicated that the device is only marginally
effective under humid conditions. One would say that:
The study of the physics of product failure - Answers Failure modes and effects analysis
involves what activity?
May be unrelated to the corrective action - Answers A lowered rejection rate following corrective
action:
Preventive actions and continuos improvement - Answers Which of the following actions or
activities are considered the most long term?
Reengineering and breakthrough acheievement - Answers Which of the following improvement
terms is considered revolutionary in nature?
A prevention system - Answers Which of the following avoids waste by using SPC to maintain
control of the process?
The operator may potentially be addressing a symptom of a problem, not the true cause -
Answers Which of the following is most the legitimate management concern when a floor level
operator effects a permanent corrective action?
Corrective action - Answers Finding the root cause of a nonconformity and applying a remedy,
then verifying the effectiveness is:
Find the root cause of the problem and carry out corrective action - Answers A poka-yoke device
detects and error and stops the process. What should the operator do next?
Failure severity and failure probability - Answers The analysis of risk involves two measures of
failure. These measures are:
Formal requests for corrective and preventive action - Answers Corrective action requests are
primarily:
Installing automatic gauge control on rolling mill - Answers Which of the following corrective
actions would be considered a preventive activity?
Identification of the operation in which the defect was introduced - Answers The most
significant elements of a defect control record are identification of the type of defect and: