NATIONAL CAREGIVER CERTIFICATION QUESTIONS AND
ANSWERS
Name two resident rights - CORRECT ANSWER✅✅The right to recieve visitors and make private phone
calls
The right to be treated with consideration and respect
Why are residents rights important ? - CORRECT ANSWER✅✅To provide as much freedom as possible
Name two ways to communicate more effectively with residents - CORRECT ANSWER✅✅Face the
resident while you talk
Avoid talking while eating
Why is it important to communicate effectively with residents - CORRECT ANSWER✅✅It's important to
communicate effectively with residents because by doing so you improve their quality of life and honor
your relationship with them
What are symptoms of caregiver burn out? - CORRECT ANSWER✅✅Feelings of : Depression ,
helplessness ,fear of death ,change in eating patterns etc
What are three things you can do to prevent caregiver burnout - CORRECT ANSWER✅✅Find humor in
caregiver, never feel guilty for taking time to yourself, keep track of your physical and mental well being
Define abuse neglect and exploitation - CORRECT ANSWER✅✅Abuse-to treat in a harmful way neglect-
to pay too little attention to exploitation- to take advantage of
What's the single most important activity caregivers can do to reduce spread of infection - CORRECT
ANSWER✅✅Hand hygiene/washing your hands
, Name two pieces of personal protective equipment - CORRECT ANSWER✅✅Disposable gloves and
disposable aprons
Are latex gloves a substitute for hand washing - CORRECT ANSWER✅✅NO
Name three things we are required to document - CORRECT ANSWER✅✅Incidents, adl's, changes in
levels of care
Can you cause harm by over documenting - CORRECT ANSWER✅✅Never, if in doubt go ahead and
document
What's a service plan - CORRECT ANSWER✅✅A written agreement between doctor and resident to
help manage their day to day health
Two requirements for a service plan - CORRECT ANSWER✅✅The service plan is initiated the day the
resident is accepted into the living facility
The service plan is completed and on file within a specific time after the resident is accepted into the
facility
When must a service plan be updated - CORRECT ANSWER✅✅After a change in the residents physical
functional or cognitive abilities or level of care
What are the key 3 - CORRECT ANSWER✅✅Nutrition hydration and exercise
One way to assist a resident with nutrition - CORRECT ANSWER✅✅Use a variety of foods as a way to
prevent malnutrition
Name one way to assist a resident with hydration - CORRECT ANSWER✅✅Make sure residents are
taking in atleast 64 ounces of water
ANSWERS
Name two resident rights - CORRECT ANSWER✅✅The right to recieve visitors and make private phone
calls
The right to be treated with consideration and respect
Why are residents rights important ? - CORRECT ANSWER✅✅To provide as much freedom as possible
Name two ways to communicate more effectively with residents - CORRECT ANSWER✅✅Face the
resident while you talk
Avoid talking while eating
Why is it important to communicate effectively with residents - CORRECT ANSWER✅✅It's important to
communicate effectively with residents because by doing so you improve their quality of life and honor
your relationship with them
What are symptoms of caregiver burn out? - CORRECT ANSWER✅✅Feelings of : Depression ,
helplessness ,fear of death ,change in eating patterns etc
What are three things you can do to prevent caregiver burnout - CORRECT ANSWER✅✅Find humor in
caregiver, never feel guilty for taking time to yourself, keep track of your physical and mental well being
Define abuse neglect and exploitation - CORRECT ANSWER✅✅Abuse-to treat in a harmful way neglect-
to pay too little attention to exploitation- to take advantage of
What's the single most important activity caregivers can do to reduce spread of infection - CORRECT
ANSWER✅✅Hand hygiene/washing your hands
, Name two pieces of personal protective equipment - CORRECT ANSWER✅✅Disposable gloves and
disposable aprons
Are latex gloves a substitute for hand washing - CORRECT ANSWER✅✅NO
Name three things we are required to document - CORRECT ANSWER✅✅Incidents, adl's, changes in
levels of care
Can you cause harm by over documenting - CORRECT ANSWER✅✅Never, if in doubt go ahead and
document
What's a service plan - CORRECT ANSWER✅✅A written agreement between doctor and resident to
help manage their day to day health
Two requirements for a service plan - CORRECT ANSWER✅✅The service plan is initiated the day the
resident is accepted into the living facility
The service plan is completed and on file within a specific time after the resident is accepted into the
facility
When must a service plan be updated - CORRECT ANSWER✅✅After a change in the residents physical
functional or cognitive abilities or level of care
What are the key 3 - CORRECT ANSWER✅✅Nutrition hydration and exercise
One way to assist a resident with nutrition - CORRECT ANSWER✅✅Use a variety of foods as a way to
prevent malnutrition
Name one way to assist a resident with hydration - CORRECT ANSWER✅✅Make sure residents are
taking in atleast 64 ounces of water
