COB 300 OPERATIONS EXAM LATEST 2026 ACTUAL
EXAM WITH COMPLETE QUESTIONS AND CORRECT
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Describe operations management and supply chain -
Answers-operations management is responsible for
managing the core of what a business does. It is the
management of systems of processes that create
goods/services.
the sequence of organizations that are involved in
producing and delivering a product or service.
Facilities, functions and activities.
For example: A supply chain would include person who
farms food, person who transports the food, person who
processes food into meals, person who transports to
grocery store, grocery store!
Operations and supply chains are linked!
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Supply chains are sequential and interconnected with
each process (each link adds value, depends on previous
link). If one link fails, interrupts next link.
Most suppliers have their own suppliers. (Farmer buys
seeds, so on)
Identify the three major functional areas of business
organizations and briefly describe how they are
interrelated - Answers-finance, marketing, operations
They all overlap. Operations talks to finance about
budgeting, economic analysis of investment proposals,
and provision of funds.
operations talks to marketing about demand so it can plan
(purchase materials, schedule work)
Marketing needs the amount of time products will take to
ship from operations, aka lead time.
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Operations can supply information about capacities and
judge the manufacturability of designs. They will have
advanced warning if new equipment or skills will be
needed for new products or services.
list five important differences between goods production
and services production, then list important similarities -
Answers-Differences:
1. The nature and consumption of output
2. Uniformity of input
3. Labor content of jobs
4. Uniformity of output
5. Measurement of productivity
Similarities:
Similar on what's being done with operations:
1. Forecasting and capacity planning to match
2. supply and demand
3. Process Management