DECA HOSPITALITY AND TOURISM
CLUSTER TEST BANK FULLY SOLVED
EDITION WITH VERIFIED ANSWERS
⩥ Americans with Disabilities Act.Answer: a federal law that governs
civil rights protection including equal opportunities for disabled
individuals with public accommodations
⩥ Average Daily Rate.Answer: The average selling price of all guest
rooms in a hotel, city, or country for a specific period of time
ADR= Total Room Revenue/ Total Number of Rooms
⩥ Back of House.Answer: Refers to employees and/or departments who
have limited contact with guests
⩥ banquet.Answer: A food and beverage event in which all or some
guests are served from a preselected menu
⩥ bed and breakfast (B&B).Answer: Small properties owned and/or
operated by person(s) who live at the location. One daily meal is often
included in amenities
⩥ Bell Stand.Answer: Location where a guest can locate a bell person
who will escort the guest and his/her luggage to his/her room
,⩥ Budget Hotels (Economy).Answer: Offer low - priced guest rooms
including limited amenities; example: complimentary breakfast or
coffee.
⩥ Buser.Answer: An employee who is responsible for clearing
silverware, glassware, and dinnerware for guests.
⩥ call-ahead seating.Answer: A process that allows guests to put their
name and number in the party on a wait list, so that when they arrive
they are already "in line"
⩥ Casual Service Restaurant.Answer: A midscale or moderately priced
restaurant that offers a full menu often with an ethnic theme or
environment
⩥ concierge.Answer: Employee in a full service hotel responsible for
providing guests with information about local dining and attractions as
well as assisting with guest requests.
⩥ conference center.Answer: A property that is designed for the needs of
meetings for groups of 25-75 people
⩥ Food Service Contracts.Answer: Agreements between meal providers
and clients including public entities and private individuals
, ⩥ Convention and Visitors Bureau (CVB).Answer: An organization
whose purpose is to increase the number of visitors to the areas they
represent
⩥ cruise.Answer: A voyage on a ship, typically for pleasure, with stops
at various ports.
⩥ Emergency Action Plan.Answer: A formal document that an
organization is required to have and which must be displayed at every
job site with a certain number of employees (usually ten). The plan
details step-by-step procedures to follow in emergencies such as fire,
chemical spill, or a major accident.
⩥ Executive Chef.Answer: the head of the kitchen
⩥ Frequent Traveler Program.Answer: A program developed to reward a
guest with free rooms nights, frequent flyer miles, and/or other awards
as an incentive to book rooms at a property within the brand.
⩥ Front of House.Answer: Employees and/or departments who have
direct contact with guests
⩥ full-service hotel.Answer: A hotel that provides guests with extensive
food and beverage products and services.
CLUSTER TEST BANK FULLY SOLVED
EDITION WITH VERIFIED ANSWERS
⩥ Americans with Disabilities Act.Answer: a federal law that governs
civil rights protection including equal opportunities for disabled
individuals with public accommodations
⩥ Average Daily Rate.Answer: The average selling price of all guest
rooms in a hotel, city, or country for a specific period of time
ADR= Total Room Revenue/ Total Number of Rooms
⩥ Back of House.Answer: Refers to employees and/or departments who
have limited contact with guests
⩥ banquet.Answer: A food and beverage event in which all or some
guests are served from a preselected menu
⩥ bed and breakfast (B&B).Answer: Small properties owned and/or
operated by person(s) who live at the location. One daily meal is often
included in amenities
⩥ Bell Stand.Answer: Location where a guest can locate a bell person
who will escort the guest and his/her luggage to his/her room
,⩥ Budget Hotels (Economy).Answer: Offer low - priced guest rooms
including limited amenities; example: complimentary breakfast or
coffee.
⩥ Buser.Answer: An employee who is responsible for clearing
silverware, glassware, and dinnerware for guests.
⩥ call-ahead seating.Answer: A process that allows guests to put their
name and number in the party on a wait list, so that when they arrive
they are already "in line"
⩥ Casual Service Restaurant.Answer: A midscale or moderately priced
restaurant that offers a full menu often with an ethnic theme or
environment
⩥ concierge.Answer: Employee in a full service hotel responsible for
providing guests with information about local dining and attractions as
well as assisting with guest requests.
⩥ conference center.Answer: A property that is designed for the needs of
meetings for groups of 25-75 people
⩥ Food Service Contracts.Answer: Agreements between meal providers
and clients including public entities and private individuals
, ⩥ Convention and Visitors Bureau (CVB).Answer: An organization
whose purpose is to increase the number of visitors to the areas they
represent
⩥ cruise.Answer: A voyage on a ship, typically for pleasure, with stops
at various ports.
⩥ Emergency Action Plan.Answer: A formal document that an
organization is required to have and which must be displayed at every
job site with a certain number of employees (usually ten). The plan
details step-by-step procedures to follow in emergencies such as fire,
chemical spill, or a major accident.
⩥ Executive Chef.Answer: the head of the kitchen
⩥ Frequent Traveler Program.Answer: A program developed to reward a
guest with free rooms nights, frequent flyer miles, and/or other awards
as an incentive to book rooms at a property within the brand.
⩥ Front of House.Answer: Employees and/or departments who have
direct contact with guests
⩥ full-service hotel.Answer: A hotel that provides guests with extensive
food and beverage products and services.
