PrepU Phlebotomy Chapter 1 (Exam 1) Practice Questions –
Introduction to Phlebotomy, Roles, and Professional
Responsibilities|Latest Update Complete with Verified
Questions and A+ Graded Answers
The primary duty of a phlebotomist is to:
answer all phone calls.
collect blood specimens.
document the workload.
perform clerical duties.
collect blood specimens.
A patient loses trust in the phlebotomist when the phlebotomist:
brushes off patient concerns.
conveys understanding.
looks like a professional.
makes good eye contact.
brushes off patient concerns.
Which department is responsible for administering a patient's oxygen therapy?
Cardiodiagnostics
Electroencephalography
Physical therapy
Respiratory therapy
Respiratory therapy
,This hospital department provides therapy to restore patient mobility.
Cardiodiagnostics
Physical therapy
Diagnostic radiology
Respiratory therapy
Physical therapy
Which one of the following projects a professional image for a phlebotomist?
A pleasant-smelling perfume
Conservative shoes
Long hair surrounding the face
Natural-looking artificial nails
Conservative shoes
Which of the following is an example of a confirming response to a patient?
"I am on a tight schedule right now."
"I do not know what you mean."
"I have no idea how long it will take."
"I understand how you must be feeling."
"I understand how you must be feeling."
Which medical specialty treats patients with blood disorders?
Dermatology
Hematology
, Internal medicine
Rheumatology
Hematology
Which of the following is an example of a good work ethic?
Aggressiveness
Indifference
Dependability
Self-interest
Dependability
Which one of the following represents improper telephone protocol?
Answering the phone promptly
Clarifying and recording information
Hanging up on hostile individuals
Restating information received
Hanging up on hostile individuals
Brain wave mapping and evoked potentials are performed by which department?
Cardiodiagnostics
Electroencephalography
Physical therapy
Respiratory therapy
Electroencephalography
Introduction to Phlebotomy, Roles, and Professional
Responsibilities|Latest Update Complete with Verified
Questions and A+ Graded Answers
The primary duty of a phlebotomist is to:
answer all phone calls.
collect blood specimens.
document the workload.
perform clerical duties.
collect blood specimens.
A patient loses trust in the phlebotomist when the phlebotomist:
brushes off patient concerns.
conveys understanding.
looks like a professional.
makes good eye contact.
brushes off patient concerns.
Which department is responsible for administering a patient's oxygen therapy?
Cardiodiagnostics
Electroencephalography
Physical therapy
Respiratory therapy
Respiratory therapy
,This hospital department provides therapy to restore patient mobility.
Cardiodiagnostics
Physical therapy
Diagnostic radiology
Respiratory therapy
Physical therapy
Which one of the following projects a professional image for a phlebotomist?
A pleasant-smelling perfume
Conservative shoes
Long hair surrounding the face
Natural-looking artificial nails
Conservative shoes
Which of the following is an example of a confirming response to a patient?
"I am on a tight schedule right now."
"I do not know what you mean."
"I have no idea how long it will take."
"I understand how you must be feeling."
"I understand how you must be feeling."
Which medical specialty treats patients with blood disorders?
Dermatology
Hematology
, Internal medicine
Rheumatology
Hematology
Which of the following is an example of a good work ethic?
Aggressiveness
Indifference
Dependability
Self-interest
Dependability
Which one of the following represents improper telephone protocol?
Answering the phone promptly
Clarifying and recording information
Hanging up on hostile individuals
Restating information received
Hanging up on hostile individuals
Brain wave mapping and evoked potentials are performed by which department?
Cardiodiagnostics
Electroencephalography
Physical therapy
Respiratory therapy
Electroencephalography
