MGMT 303 FINAL EXAM Questions and
Answers (100% Correct Answers)
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strategic human resource management Ans:
consists of the activities managers perform to
plan for, attract, develop, and retain an effective
workforce
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job analysis Ans: determining the basic elements
of a job by observation and analysis
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Strategic Human Resource Management Process:
Ans: • Establish the mission & vision
• Establish the grand strategy
• Formulate the strategic plans
• Plan human resources needed
• Recruit & select people
• Orient, train, & develop
• Perform appraisals of people
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• Purpose: Get optimal work performance to
help realize company's mission & vision
Three Important Concepts of Human Resource
Management are: Ans: human capital
knowledge workers
social capital
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Human Capital Ans: the economic or productive
potential of employee knowledge, experience,
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and actions.
Knowledge Workers Ans: someone whose
occupation is principally concerned with
generating or interpreting information, as
opposed to manual labor. Add value to the
organization by using their brains rather than
muscle and sweat. The U.S no longer has an
advantage in knowledge workers due to
globalization, information technology,
offshoring of sophisticated jobs, decrease in
math and science skills among young Americans.
Social Capital Ans: the economic or productive
potential of strong, trusting, and cooperative
relationships. Includes goodwill, mutual respect,
cooperation, trust, and teamwork.
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Job Description Ans: summarizes what the
holder of the job does and how and why she
does it.
Human Resource Inventory Ans: a report listing
your organization's employees by name,
education, training, languages, and other
important information.
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Internal Recruiting Ans: making people already
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employed by the organization aware of job
openings. (mainly through job postings, placing
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info. about job vacancies and qualifications on
bulletin boards, in newsletters, and on the
organization's intranet.
External Recruiting Ans: means attracting job
applicants from outside the organization.
Internal Recruiting (advantages) Ans: 1.
employees tend to be inspired to greater effort
and loyalty. Morale is enhanced because they
realize that working hard and staying put can
result in more opportunities
2. the whole process of advertising,
interviewing, and so on is cheaper.
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3. there are fewer risks, internal. internal
candidates are already known and are familiar
with the organization
Internal Recruiting (disadvantages) Ans: 1.
internal recruitment restricts the competition for
positions and limits the pool of fresh talent and
fresh viewpoints
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2. it many encourage employees to assume that
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longevity and seniority will automatically result
in promotion
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3. whenever a job is filled, it creates a vacancy
elsewhere in the organization
External Recruiting (advantages) Ans: 1.
applicants may have specialized knowledge and
experience
2. applicants may have fresh viewpoints
External Recruiting (disadvantages) Ans: 1. the
recruitment process is more expensive and takes
longer
2. the risks are higher because the persons hired
are less well known