IHOP SOP FOH ACTUAL EXAMINATION TEST
2026 VERIFIED Q&A STUDY GUIDE
◉ What does FIFO stand for? Answer: First In First Out
◉ Dry goods should be stored within what temperature range? Answer:
50ﾟ-70ﾟ
◉ Upon delivery, frozen foods must be: Answer: Solid to the touch
◉ Cardboard boxes should always be: Answer: Broken down before
being thrown in the dumpster
◉ How often should the inside of trash containers be washed? Answer:
Everyday
◉ When is it acceptable to keep the back door propped open? Answer:
Never
◉ When should trash disposal occur? Answer: ONLY during daylight
hours
, ◉ If a guest complains that their soda tastes "flat," the issue is most
likely: Answer: Low CO2 supply at the soda machine
◉ Where should the ice scoop never be stored? Answer: Out of the ice
in a clean, sanitized holder or container
◉ What 2 areas should be checked for cleanliness on the milk machine
before it is filled? Answer: 1) Pinch Point
2) Dispensing Arm
◉ Washing full loads in the dishwasher helps to conserve what 3 items?
Answer: 1) Water
2) Cleaning Agent
3) Electricity
◉ What can happen when racks or cylinders in the dishwasher are
packed too tightly? Answer: Dishes and silverware may not get properly
cleaned and sanitized
◉ What is the first step in washing dishes? Answer: 1) Scrape & pre-
rinse
◉ What are the steps to clean the BOH floors? Answer: 1) Sweep
2) Mop with detergent solution
2026 VERIFIED Q&A STUDY GUIDE
◉ What does FIFO stand for? Answer: First In First Out
◉ Dry goods should be stored within what temperature range? Answer:
50ﾟ-70ﾟ
◉ Upon delivery, frozen foods must be: Answer: Solid to the touch
◉ Cardboard boxes should always be: Answer: Broken down before
being thrown in the dumpster
◉ How often should the inside of trash containers be washed? Answer:
Everyday
◉ When is it acceptable to keep the back door propped open? Answer:
Never
◉ When should trash disposal occur? Answer: ONLY during daylight
hours
, ◉ If a guest complains that their soda tastes "flat," the issue is most
likely: Answer: Low CO2 supply at the soda machine
◉ Where should the ice scoop never be stored? Answer: Out of the ice
in a clean, sanitized holder or container
◉ What 2 areas should be checked for cleanliness on the milk machine
before it is filled? Answer: 1) Pinch Point
2) Dispensing Arm
◉ Washing full loads in the dishwasher helps to conserve what 3 items?
Answer: 1) Water
2) Cleaning Agent
3) Electricity
◉ What can happen when racks or cylinders in the dishwasher are
packed too tightly? Answer: Dishes and silverware may not get properly
cleaned and sanitized
◉ What is the first step in washing dishes? Answer: 1) Scrape & pre-
rinse
◉ What are the steps to clean the BOH floors? Answer: 1) Sweep
2) Mop with detergent solution
