Busi 405 quiz 3 Questions and
Answers (100% Correct Answers)
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Conflict Ans: The process in which one party perceives that its
interests are being opposed or negatively affected by another
party.
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Best alternative to a negotiated agreement (BATNA) Ans: The
best outcome you might achieve through some other course of
action if you abandon the current negotiation.
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Negotiation Ans: The process in which interdependent parties
with divergent beliefs or goals attempt to reach agreement on
issues that mutually affect them.
Psychological safety Ans: A shared belief that it is safe to
engage in interpersonal risk-taking.
Relationship conflict Ans: A type of conflict in which people
focus their discussion on qualities of the people in the
dispute, rather than on the qualities of the ideas presented
regarding a task-related issue.
Superordinate goals Ans: Goals that the conflicting parties
value and whose attainment requires the joint resources and
effort of those parties.
Task conflict Ans: A type of conflict in which people focus
their discussion around the issue in which different
viewpoints occur while showing respect for people involved in
that disagreement.
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Third-party conflict resolution Ans: Any attempt by a
relatively neutral person to help conflicting parties resolve
their differences.
Win-lose orientation Ans: The belief that conflicting parties are
drawing from a fixed pie, so the more one party receives, the
less the other party will receive.
Win-win orientation Ans: The belief that conflicting parties will
find a mutually beneficial solution to their disagreement.
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Authentic leadership Ans: The view that effective leaders are
aware of, feel comfortable with, and act consistently with their
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values, personality, and self-concept.
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Implicit leadership theory Ans: A theory stating that people
evaluate a leader's effectiveness in terms of how well that
person fits preconceived beliefs about the features and
behaviors of effective leaders.
Leadership Ans: Influencing, motivating, and enabling others
to contribute toward the effectiveness and success of the
organizations of which they are members.
Leadership substitutes theory Ans: A theory identifying
conditions that either limit a leader's ability to influence
subordinates or make a particular leadership style
unnecessary.
Learning orientation Ans: A set of beliefs and norms in which
people are encouraged to question past practices, learn new
ideas, experiment putting ideas into practice, and view
mistakes as part of the learning process.