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Devoted 2026 Agent Certification
Questions and Answers (100% Correct
Answers) Already Graded A+
Devoted Vision Ans: >60 net promoter score(NPS), while
reducing costs by 20%, Long term
5 Core Ingredients Ans: 1. Newer Medicare Advantage Plan
© 2026 Assignment
2. Devoted Tech Platform
Guru01 - Stuvia
3. Partnership with strong pcp's
Expert
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth Ans: Todd and Ed Park launched Devoted in 2017
(our first membership came in 2019).
We are currently the fastest growing Medicare Advantage plan
in the country.Devoted has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We
are building for a rolling 20-year horizon; we are not in the
business of building and selling.
Why we Start from Scratch Ans: Building from the ground up
means that we have not wasted time revising clunky systems
or outdated tech.
, 2
When everyone builds the company together, there is no pre-
existing corporate culture that needs to be changed.
Devoted Tech Platform Ans: Our results: Faster claims
processing - we pay specialists within 5 business days, 90% of
the time. Prior authorizations processing within 72 hours.
Credentialing process - less than 2 weeks to credential new
providers. Faster commission payments.
Partnerships with strong PcP's Ans: Partner with high-
performing Pcp
© 2026 Assignment
Devoted Health Guides Ans: Navigators, Problem-Solvers,
Guru01 - Stuvia
Supporters
Expert
We Stand By What We Say Ans: -When it comes to answering
the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of
member issues are resolved same-day.> 90% of member issues
are resolved within 3 days.
Devoted Medical Group Ans: Devoted Medical Group (DMG) is
designed to help provide additional virtual and in-home care
above and beyond the care they receive from their physicians
now.
Our team is comprised of doctors, nurse practitioners, and
nurses providing care in members homes and over the phone.
Devoted 2026 Agent Certification
Questions and Answers (100% Correct
Answers) Already Graded A+
Devoted Vision Ans: >60 net promoter score(NPS), while
reducing costs by 20%, Long term
5 Core Ingredients Ans: 1. Newer Medicare Advantage Plan
© 2026 Assignment
2. Devoted Tech Platform
Guru01 - Stuvia
3. Partnership with strong pcp's
Expert
4. Devoted Health Guides
5.Devoted Medical Group
Our Growth Ans: Todd and Ed Park launched Devoted in 2017
(our first membership came in 2019).
We are currently the fastest growing Medicare Advantage plan
in the country.Devoted has 18,000 + members, as of May 2020.
We have raised over $300 million, and are financially stable.We
are building for a rolling 20-year horizon; we are not in the
business of building and selling.
Why we Start from Scratch Ans: Building from the ground up
means that we have not wasted time revising clunky systems
or outdated tech.
, 2
When everyone builds the company together, there is no pre-
existing corporate culture that needs to be changed.
Devoted Tech Platform Ans: Our results: Faster claims
processing - we pay specialists within 5 business days, 90% of
the time. Prior authorizations processing within 72 hours.
Credentialing process - less than 2 weeks to credential new
providers. Faster commission payments.
Partnerships with strong PcP's Ans: Partner with high-
performing Pcp
© 2026 Assignment
Devoted Health Guides Ans: Navigators, Problem-Solvers,
Guru01 - Stuvia
Supporters
Expert
We Stand By What We Say Ans: -When it comes to answering
the phones.....
Our average speed of answer is 24 seconds.
82% of calls are answered in less than 30 seconds.
-When it come to solving our member's issues.....> 80% of
member issues are resolved same-day.> 90% of member issues
are resolved within 3 days.
Devoted Medical Group Ans: Devoted Medical Group (DMG) is
designed to help provide additional virtual and in-home care
above and beyond the care they receive from their physicians
now.
Our team is comprised of doctors, nurse practitioners, and
nurses providing care in members homes and over the phone.
