BOG Practice Exam - FACHE
A balanced scorecard is a hard and fast of overall performance measurements used to:
a. Assess patient satisfaction.
B. Ensure the corporation does now not exceed one overall performance metric at the cost
of another.
C. Provide a scorecard for annual performance tracking.
D. Gather and monitor monetary information. - ANS-b. Ensure the company does no longer
exceed one performance metric at the expense of every other.
A bar chart format, with the gadgets rank ordered on a established variable, consisting of
price, profit, or delight that Examines the components of a trouble in terms of their
contribution to it's miles referred to as:
a. A run chart.
B. A frequency desk.
C. Pareto evaluation.
D. Deming cycle. - ANS-c. Pareto analysis
A meals service director is assigned duty for environmental services. This is an Example of:
a. Redundant management.
B. Matrix control.
C. Oversight control.
D. Service line control. - ANS-b. Matrix management.
A fitness offerings corporation should use which of the following sequential
procedures to help establish human assets (HR) goals and policies?
A. Analyze the contemporary HR situation, forecast HR demand, reconcile with the finances,
forecast HR supply.
B. Design HR recruitment and selection sports, expand an HR compensation plan, and
establish HR appraisal systems.
C. Determine best HR job structure, perform HR task opinions, set up HR education and
improvement plan.
D. Conduct HR process evaluation, determine great HR activity structure, and set up HR
data device. - ANS-a. Analyze the modern-day HR situation, forecast HR call for, reconcile
with the finances, forecast HR deliver.
A healthcare executive is serving at the board of a network intellectual medical institution.
The intellectual health center board is comparing proposals for inpatient psychiatric services.
Proposals had been received from the government's facility and several different facilities.
The healthcare executive have to:
a. Participate in the dialogue and the vote if the blessings to the community outweigh
feasible conflicts of hobby.
B. Not participate within the discussion or the vote.
C. Declare a ability conflict-of-interest and excuse himself or herself from participating in
both the discussion and the vote.
,D. Participate in the discussion however now not vote on the proposals. - ANS-d. Participate
in the dialogue but not vote on the proposals.
A main benefit of capitation for primary care gatekeepers is it:
a. Guarantees number one care physicians will make extra cash than they ever made in
rate-for-service.
B. Encourages primary care physicians to be extra really apt in their referrals to experts.
C. Elevates the primary care medical doctor's popularity inside the eyes of his/her patients.
D. Makes it less complicated for health plans to acquire utilization data from physicians. -
ANS-b. Encourages primary care physicians to be extra judicious in their referrals to experts.
A supervisor who seeks input from others previous to you decide is
carrying out which management fashion?
A. Autocratic.
B. Participative.
C. Democratic.
D. Laissez-faire. - ANS-b. Participative.
A grasp patient index (MPI) can first-class be described as:
a. A relational database containing all identification numbers assigned to patients.
B. A device for converting social safety numbers to clinical report numbers.
C. A system for converting clinical record numbers to patient account numbers.
D. A longitudinal record of all patient encounters for a set period of time. - ANS-a. A
relational database containing all identity numbers assigned to sufferers.
A affected person files a grievance regarding a poor hospital experience. The proper coping
with of this patient's complaint is to:
a. Cite organizational coverage.
B. Side towards the business enterprise.
C. Minimize the grievance.
D. Clarify the hassle. - ANS-d. Clarify the hassle.
A tremendous net present fee shows that the funding has a fee of go back:
a. Higher than the discount charge used within the calculation.
B. Lower than the cut price price used in the calculation.
C. Equal to the bargain price used in the calculation.
D. Equal to the accounting income averaged over the life of the investment - ANS-a. Higher
than the bargain price used in the calculation.
A privilege of confidentiality exists in a medical doctor-patient relationship whilst the health
practitioner-obtained records is:
a. Documented inside the affected person's medical facts.
B. Substantiated through the patient's nurse.
C. Related to the care and treatment of the patient.
D. Confirmed and documented by the patient. - ANS-c. Related to the care and remedy of
the patient.
,A successful healthcare enterprise usually has a completely unique and wellarticulated
enterprise philosophy that gives a clear photograph of the agency's goals, norms and values.
Employee motivation to aid this philosophy would be finest whilst the agency:
a. Maintains a application that provides employees with a wide type of social, cultural and
leisure activities.
B. Emphasizes financial rewards, along with sturdy worker blessings.
C. Provides a training application this is properly communicated, understood by means of
personnel and enforced by using govt management.
D. Continues a first-rate effort to articulate employee rights in such regions as grievances,
affirmative action and human rights issues. - ANS-c. Provides a education program this is
nicely communicated, understood through employees and enforced with the aid of govt
management.
A common use of the Internet by way of healthcare businesses is to:
a. Deliver instructional programs to employees.
B. Provide the scientific personnel with digital get right of entry to to affected person data.
C. Advertise services available to the community.
D. Communicate monetary records to commercial enterprise units of the business
enterprise. - ANS-c. Advertise offerings available to the network.
Accident quotes amongst employees maintain to upward thrust and are allotted among all
departments. What would be your exceptional initial action in locating a comprehensive
option to this problem?
A. Form a protection committee of key personnel to review reviews of all injuries and make
pointers for corrections.
B. Require each branch head to research his/her branch's injuries as a way to determine the
causes and find methods of correction.
C. Institute a protection education software by using departments.
D. Recommend that the personnel committee formulate an effective twist of fate prevention
software. - ANS-a. Form a safety committee of key personnel to check reviews of all
accidents and make tips for corrections.
According to CMS Conditions of Participation, under what instances,
if any, is it permissible to deny a patient get entry to to his or her medical
document?
A. The information asked consists of psychotherapy notes.
B. The request comes from the patient's private representative instead of at once from the
affected person (if allowed under country regulation).
C. The company agency will incur sizeable expenses in copying or forwarding the requested
records.
D. It is in no way permissible to deny a affected person get right of entry to to his or her
statistics. - ANS-a. The statistics asked includes psychotherapy notes.
According to the ACHE Code of Ethics, what motion can the Ethics
Committee take against an associate after a complaint system has been initiated?
A. Fine the associate.
B. Report the violation to the affiliate's organisation.
C. Issue a written reprimand to the associate.
, D. Recommend expulsion of the associate. - ANS-d. Recommend expulsion of the
associate.
According to the ACHE's Code of Ethics, one way that healthcare
executives can keep away from or decrease the negative implications of struggle of interest
is to:
a. Develop a public members of the family plan to cope with capacity war-of-hobby
scenarios.
B. Not participate inside the precise selection in which war may exist.
C. Ensure contributors publish annual lists of important sports and holdings for inspections.
D. Make the war known to the ones in advanced positions. - ANS-d. Make the battle known
to the ones in superior positions
According to the ACHE's Ethical Policy Statement in Creating an Ethical Environment for
Employees, the corporation need to:
a. Ensure most usage of an worker's talents and talents.
B. Create a working surroundings that provides freedom from coercion.
C. Develop a committee that addresses employee diversity and compliance.
D. Provide sensitivity training to new employees at orientation. - ANS-b. Create a running
surroundings that provides freedom from coercion.
ACHE's Ethical Policy Statement on Ethical Issues Related to Downsizing recommends that
healthcare executives must consider supplying which of the following when downsizing?
A. Financial aid.
B. Child care.
C. Family counseling
d. Out-placement assistance. - ANS-d. Out-placement help.
After a advertising and marketing studies hassle has been diagnosed, the researcher's
subsequent step is to:
a. Conduct a literature seek.
B. Conduct recognition organizations and gather facts.
C. Specify statistics wishes.
D. Design a data-series tool. - ANS-c. Specify records desires.
All regions of healthcare facilities are problem to protection, convenience and different
regulatory necessities as dictated with the aid of the state life safety codes, JCAHO, OSHA,
state fire marshal, etc. Which area of the power normally has the very best standards?
A. The electricity plant.
B. Highly used public areas.
C. Areas under creation.
D. Patient care regions. - ANS-d. Patient care regions.
All of the subsequent are essential additives of strategic planning besides:
a. The company venture announcement.
B. Timetables for interest crowning glory.
C. Competitive evaluation.
D. Assessment of the outside environment. - ANS-b. Timetables for interest finishing touch.
A balanced scorecard is a hard and fast of overall performance measurements used to:
a. Assess patient satisfaction.
B. Ensure the corporation does now not exceed one overall performance metric at the cost
of another.
C. Provide a scorecard for annual performance tracking.
D. Gather and monitor monetary information. - ANS-b. Ensure the company does no longer
exceed one performance metric at the expense of every other.
A bar chart format, with the gadgets rank ordered on a established variable, consisting of
price, profit, or delight that Examines the components of a trouble in terms of their
contribution to it's miles referred to as:
a. A run chart.
B. A frequency desk.
C. Pareto evaluation.
D. Deming cycle. - ANS-c. Pareto analysis
A meals service director is assigned duty for environmental services. This is an Example of:
a. Redundant management.
B. Matrix control.
C. Oversight control.
D. Service line control. - ANS-b. Matrix management.
A fitness offerings corporation should use which of the following sequential
procedures to help establish human assets (HR) goals and policies?
A. Analyze the contemporary HR situation, forecast HR demand, reconcile with the finances,
forecast HR supply.
B. Design HR recruitment and selection sports, expand an HR compensation plan, and
establish HR appraisal systems.
C. Determine best HR job structure, perform HR task opinions, set up HR education and
improvement plan.
D. Conduct HR process evaluation, determine great HR activity structure, and set up HR
data device. - ANS-a. Analyze the modern-day HR situation, forecast HR call for, reconcile
with the finances, forecast HR deliver.
A healthcare executive is serving at the board of a network intellectual medical institution.
The intellectual health center board is comparing proposals for inpatient psychiatric services.
Proposals had been received from the government's facility and several different facilities.
The healthcare executive have to:
a. Participate in the dialogue and the vote if the blessings to the community outweigh
feasible conflicts of hobby.
B. Not participate within the discussion or the vote.
C. Declare a ability conflict-of-interest and excuse himself or herself from participating in
both the discussion and the vote.
,D. Participate in the discussion however now not vote on the proposals. - ANS-d. Participate
in the dialogue but not vote on the proposals.
A main benefit of capitation for primary care gatekeepers is it:
a. Guarantees number one care physicians will make extra cash than they ever made in
rate-for-service.
B. Encourages primary care physicians to be extra really apt in their referrals to experts.
C. Elevates the primary care medical doctor's popularity inside the eyes of his/her patients.
D. Makes it less complicated for health plans to acquire utilization data from physicians. -
ANS-b. Encourages primary care physicians to be extra judicious in their referrals to experts.
A supervisor who seeks input from others previous to you decide is
carrying out which management fashion?
A. Autocratic.
B. Participative.
C. Democratic.
D. Laissez-faire. - ANS-b. Participative.
A grasp patient index (MPI) can first-class be described as:
a. A relational database containing all identification numbers assigned to patients.
B. A device for converting social safety numbers to clinical report numbers.
C. A system for converting clinical record numbers to patient account numbers.
D. A longitudinal record of all patient encounters for a set period of time. - ANS-a. A
relational database containing all identity numbers assigned to sufferers.
A affected person files a grievance regarding a poor hospital experience. The proper coping
with of this patient's complaint is to:
a. Cite organizational coverage.
B. Side towards the business enterprise.
C. Minimize the grievance.
D. Clarify the hassle. - ANS-d. Clarify the hassle.
A tremendous net present fee shows that the funding has a fee of go back:
a. Higher than the discount charge used within the calculation.
B. Lower than the cut price price used in the calculation.
C. Equal to the bargain price used in the calculation.
D. Equal to the accounting income averaged over the life of the investment - ANS-a. Higher
than the bargain price used in the calculation.
A privilege of confidentiality exists in a medical doctor-patient relationship whilst the health
practitioner-obtained records is:
a. Documented inside the affected person's medical facts.
B. Substantiated through the patient's nurse.
C. Related to the care and treatment of the patient.
D. Confirmed and documented by the patient. - ANS-c. Related to the care and remedy of
the patient.
,A successful healthcare enterprise usually has a completely unique and wellarticulated
enterprise philosophy that gives a clear photograph of the agency's goals, norms and values.
Employee motivation to aid this philosophy would be finest whilst the agency:
a. Maintains a application that provides employees with a wide type of social, cultural and
leisure activities.
B. Emphasizes financial rewards, along with sturdy worker blessings.
C. Provides a training application this is properly communicated, understood by means of
personnel and enforced by using govt management.
D. Continues a first-rate effort to articulate employee rights in such regions as grievances,
affirmative action and human rights issues. - ANS-c. Provides a education program this is
nicely communicated, understood through employees and enforced with the aid of govt
management.
A common use of the Internet by way of healthcare businesses is to:
a. Deliver instructional programs to employees.
B. Provide the scientific personnel with digital get right of entry to to affected person data.
C. Advertise services available to the community.
D. Communicate monetary records to commercial enterprise units of the business
enterprise. - ANS-c. Advertise offerings available to the network.
Accident quotes amongst employees maintain to upward thrust and are allotted among all
departments. What would be your exceptional initial action in locating a comprehensive
option to this problem?
A. Form a protection committee of key personnel to review reviews of all injuries and make
pointers for corrections.
B. Require each branch head to research his/her branch's injuries as a way to determine the
causes and find methods of correction.
C. Institute a protection education software by using departments.
D. Recommend that the personnel committee formulate an effective twist of fate prevention
software. - ANS-a. Form a safety committee of key personnel to check reviews of all
accidents and make tips for corrections.
According to CMS Conditions of Participation, under what instances,
if any, is it permissible to deny a patient get entry to to his or her medical
document?
A. The information asked consists of psychotherapy notes.
B. The request comes from the patient's private representative instead of at once from the
affected person (if allowed under country regulation).
C. The company agency will incur sizeable expenses in copying or forwarding the requested
records.
D. It is in no way permissible to deny a affected person get right of entry to to his or her
statistics. - ANS-a. The statistics asked includes psychotherapy notes.
According to the ACHE Code of Ethics, what motion can the Ethics
Committee take against an associate after a complaint system has been initiated?
A. Fine the associate.
B. Report the violation to the affiliate's organisation.
C. Issue a written reprimand to the associate.
, D. Recommend expulsion of the associate. - ANS-d. Recommend expulsion of the
associate.
According to the ACHE's Code of Ethics, one way that healthcare
executives can keep away from or decrease the negative implications of struggle of interest
is to:
a. Develop a public members of the family plan to cope with capacity war-of-hobby
scenarios.
B. Not participate inside the precise selection in which war may exist.
C. Ensure contributors publish annual lists of important sports and holdings for inspections.
D. Make the war known to the ones in advanced positions. - ANS-d. Make the battle known
to the ones in superior positions
According to the ACHE's Ethical Policy Statement in Creating an Ethical Environment for
Employees, the corporation need to:
a. Ensure most usage of an worker's talents and talents.
B. Create a working surroundings that provides freedom from coercion.
C. Develop a committee that addresses employee diversity and compliance.
D. Provide sensitivity training to new employees at orientation. - ANS-b. Create a running
surroundings that provides freedom from coercion.
ACHE's Ethical Policy Statement on Ethical Issues Related to Downsizing recommends that
healthcare executives must consider supplying which of the following when downsizing?
A. Financial aid.
B. Child care.
C. Family counseling
d. Out-placement assistance. - ANS-d. Out-placement help.
After a advertising and marketing studies hassle has been diagnosed, the researcher's
subsequent step is to:
a. Conduct a literature seek.
B. Conduct recognition organizations and gather facts.
C. Specify statistics wishes.
D. Design a data-series tool. - ANS-c. Specify records desires.
All regions of healthcare facilities are problem to protection, convenience and different
regulatory necessities as dictated with the aid of the state life safety codes, JCAHO, OSHA,
state fire marshal, etc. Which area of the power normally has the very best standards?
A. The electricity plant.
B. Highly used public areas.
C. Areas under creation.
D. Patient care regions. - ANS-d. Patient care regions.
All of the subsequent are essential additives of strategic planning besides:
a. The company venture announcement.
B. Timetables for interest crowning glory.
C. Competitive evaluation.
D. Assessment of the outside environment. - ANS-b. Timetables for interest finishing touch.
