CERTIFIED MEETING PROFESSIONAL CMP ACTUAL FINAL
PAPER QUESTIONS AND ANSWERS MARKED A+
✔✔4 project procurement plan processes - ✔✔PCAC
Planning - identify required goods and services needed to reach perfect objectives.
Determine if those are in house or external. "What, how much, when". Identify suppliers
Conducting - after sending RFPs, move forward to secure goods and services. Obtain
responses and contract with a supplier. Secondary RFP if no bids fit.
Administer- managing relationship with suppliers. Evaluate contract performance.
Incorporate milestone dates
Close - work verified to confirm accomplishment. Deliverables accepted.
✔✔Prior to engaging a supplier, the professional should know: - ✔✔-History
-Mission, vision, values/aligning with host organization
-Financial stability
-Insurance licenses and bonding
-Staff expertise, credentials, training received
-Reliability/age of equipment
-Overall professionalism of staff
-Security and reliability of technology used
-policies and procedures
-Commitment to sustainability and ethical business
✔✔Work Breakdown Structure (WBS) - ✔✔Organizes and describes in detail the total
scope of the project
Essentially a snapshot of the project scope and scale and forms the basis for
estimating, scheduling, executing, monitoring, and controlling project work
✔✔Steps in developing the work breakdown structure (wbs) - ✔✔1. Determine tasks
and milestones
2. Estimate resources - materials, people, equipment, or supplies required for the event
✔✔Milestones - ✔✔Key events that occur during the project and ultimately drive the
project schedule
Example: date when registration is launched for an event project, date when final ESG
is shared with suppliers, date when rooming list due
✔✔Forecasting - ✔✔Anticipate the amount of time needed to complete each of the
tasks and assign a unit of time to each activity in the project schedule
,This process will produce a timeline of how long the project will take from beginning to
end
✔✔Critical path - ✔✔Chain of activities that must begin on time and stay on track in
order to achieve project milestones and ultimately execute the project on time
✔✔Communication plan - ✔✔Created in the planning phase of the event. Living
breathing document that guides the project manager and stakeholders throughout the
life of the project.
Contains goals and objectives, tools and tactics, and evaluation techniques.
✔✔Communication matrix - ✔✔-What needs to be communicated
-To whom
-Who is responsible for delivering the content
-When and how often will the content be communicated?
-How will the content be communicated?
-Why does this information need to be communicated?
✔✔What happens after a communication plan has been created - ✔✔Reviewed and
approved by key stakeholders.
Kept in an easily accessible location and reposted or circulated as needed.
✔✔Integrated communication - ✔✔Integrated - seamless blend of messages so the
organization develops a positive and similar image across stakeholder groups
✔✔Events may be evaluated based on a number of criteria - ✔✔-Meeting event goals
and objectives
-Meeting financial goals, if applicable
-Meeting attendance goals and attendee satisfaction
-Meeting sponsorship goals and sponsor satisfaction
✔✔Goal of evaluation vs audit - ✔✔Evaluation - offer maximum transparency
Audit - maximum accountability
✔✔Aspects of an event audit - ✔✔Financial - determine whether resources were
appropriately requested, assigned, and utilized
Sustainability
Legal compliance
Ethical standards compliance
Scheduled during the planning process
, ✔✔Types of audits - ✔✔Internal - performed by project team members
External - used when project is large or complex or involves funds from an external
source, or numerous sponsors
Combined
✔✔Primary characteristics of an evaluator - ✔✔Objectivity and neutrality
✔✔Advantage and disadvantage of third party auditing firm - ✔✔Advantage - most
objective audits possible
Disadvantage - cost and area of specialization
✔✔Post-event reporting (PER) - ✔✔Recommendations for summarizing information
related to event logistics, budget, contact info, hotel and room block details, f&b orders,
function space details, future event dates
Once evaluation and audit are concluded this takes place
✔✔The ability to monitor the strategic plan requires - ✔✔-Measurable objectives
-Monitoring tools and processes
-Feedback and modification processes
✔✔KPIs for an event (9) - ✔✔-Financial
-Registration
-Education
-Exhibitors
-Motivation
-Sustainability
-Planning
-Marketing
-Evaluation
(pg 8)
✔✔Key Performance Indicators - ✔✔Quantifiable measurements of critical success
factors for an organization. Can be applied to events in order to measure how effectively
goals and objectives are being met.
✔✔Strategic meeting management plan (SMMP) - ✔✔Incorporates fundamental
concepts accepted as good practice in any business unit:
-Business planning and strategy
-Organization and execution
-Trust and transparency
(pg 4)
✔✔Sustainable or "green" events - ✔✔Help reduce the impact of events on the
environment and can improve financial outcomes for organizations
PAPER QUESTIONS AND ANSWERS MARKED A+
✔✔4 project procurement plan processes - ✔✔PCAC
Planning - identify required goods and services needed to reach perfect objectives.
Determine if those are in house or external. "What, how much, when". Identify suppliers
Conducting - after sending RFPs, move forward to secure goods and services. Obtain
responses and contract with a supplier. Secondary RFP if no bids fit.
Administer- managing relationship with suppliers. Evaluate contract performance.
Incorporate milestone dates
Close - work verified to confirm accomplishment. Deliverables accepted.
✔✔Prior to engaging a supplier, the professional should know: - ✔✔-History
-Mission, vision, values/aligning with host organization
-Financial stability
-Insurance licenses and bonding
-Staff expertise, credentials, training received
-Reliability/age of equipment
-Overall professionalism of staff
-Security and reliability of technology used
-policies and procedures
-Commitment to sustainability and ethical business
✔✔Work Breakdown Structure (WBS) - ✔✔Organizes and describes in detail the total
scope of the project
Essentially a snapshot of the project scope and scale and forms the basis for
estimating, scheduling, executing, monitoring, and controlling project work
✔✔Steps in developing the work breakdown structure (wbs) - ✔✔1. Determine tasks
and milestones
2. Estimate resources - materials, people, equipment, or supplies required for the event
✔✔Milestones - ✔✔Key events that occur during the project and ultimately drive the
project schedule
Example: date when registration is launched for an event project, date when final ESG
is shared with suppliers, date when rooming list due
✔✔Forecasting - ✔✔Anticipate the amount of time needed to complete each of the
tasks and assign a unit of time to each activity in the project schedule
,This process will produce a timeline of how long the project will take from beginning to
end
✔✔Critical path - ✔✔Chain of activities that must begin on time and stay on track in
order to achieve project milestones and ultimately execute the project on time
✔✔Communication plan - ✔✔Created in the planning phase of the event. Living
breathing document that guides the project manager and stakeholders throughout the
life of the project.
Contains goals and objectives, tools and tactics, and evaluation techniques.
✔✔Communication matrix - ✔✔-What needs to be communicated
-To whom
-Who is responsible for delivering the content
-When and how often will the content be communicated?
-How will the content be communicated?
-Why does this information need to be communicated?
✔✔What happens after a communication plan has been created - ✔✔Reviewed and
approved by key stakeholders.
Kept in an easily accessible location and reposted or circulated as needed.
✔✔Integrated communication - ✔✔Integrated - seamless blend of messages so the
organization develops a positive and similar image across stakeholder groups
✔✔Events may be evaluated based on a number of criteria - ✔✔-Meeting event goals
and objectives
-Meeting financial goals, if applicable
-Meeting attendance goals and attendee satisfaction
-Meeting sponsorship goals and sponsor satisfaction
✔✔Goal of evaluation vs audit - ✔✔Evaluation - offer maximum transparency
Audit - maximum accountability
✔✔Aspects of an event audit - ✔✔Financial - determine whether resources were
appropriately requested, assigned, and utilized
Sustainability
Legal compliance
Ethical standards compliance
Scheduled during the planning process
, ✔✔Types of audits - ✔✔Internal - performed by project team members
External - used when project is large or complex or involves funds from an external
source, or numerous sponsors
Combined
✔✔Primary characteristics of an evaluator - ✔✔Objectivity and neutrality
✔✔Advantage and disadvantage of third party auditing firm - ✔✔Advantage - most
objective audits possible
Disadvantage - cost and area of specialization
✔✔Post-event reporting (PER) - ✔✔Recommendations for summarizing information
related to event logistics, budget, contact info, hotel and room block details, f&b orders,
function space details, future event dates
Once evaluation and audit are concluded this takes place
✔✔The ability to monitor the strategic plan requires - ✔✔-Measurable objectives
-Monitoring tools and processes
-Feedback and modification processes
✔✔KPIs for an event (9) - ✔✔-Financial
-Registration
-Education
-Exhibitors
-Motivation
-Sustainability
-Planning
-Marketing
-Evaluation
(pg 8)
✔✔Key Performance Indicators - ✔✔Quantifiable measurements of critical success
factors for an organization. Can be applied to events in order to measure how effectively
goals and objectives are being met.
✔✔Strategic meeting management plan (SMMP) - ✔✔Incorporates fundamental
concepts accepted as good practice in any business unit:
-Business planning and strategy
-Organization and execution
-Trust and transparency
(pg 4)
✔✔Sustainable or "green" events - ✔✔Help reduce the impact of events on the
environment and can improve financial outcomes for organizations
