aspects of Integrated Marketing Communications 11th
Edition by J. Craig Andrews & Terence Shimp
Complete Chapters 1-23| Verified Q&As| A+ GRADED
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, Chapter 1— An Overview of Integrated Marketing Communications
TRUE/FALSE
1. Marketing communications play an important role for all companies.
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2. According to a recent study, integrated marketing communications is seldom employed by business-to-
business marketers.
CORRECT ANSWER: F PTS: 1
3. The marketing communications component of the marketing mix has decreased dramatically
in importance in recent decades.
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4. Marketing and communications are virtually inseparable.
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5. The use of marketing communications is not appropriate for organizations delivering not-for-profit
services.
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6. Most marketing communications occur at the brand level.
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7. The term brand is a convenient (and appropriate) label for describing any object of concerted marketing
efforts.
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,8. Brands perform a critical strategic role by providing a key means for differentiating one company‘s
offering from competitive brands.
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9. Many companies treat the various communication elements, such as advertising, sales promotions,
public relations, and so on, as virtually separate activities rather than integrated tools that work together to
achieve a common goal.
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10. Interactive marketing communications, or simply IMC, is the philosophy and practice of carefully
coordinating a brand‘s sundry marketing communications elements.
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11. One reason firms have not practiced IMC is because different units within organizations
have specialized in separate aspects of marketing communications.
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12. One reason firms have not practiced IMC is because outside suppliers, such as advertising, public
relations, and promotion agencies, have been reluctant to broaden their function beyond the one aspect
of marketing communications in which they have developed expertise and built their reputations.
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13. In reality, IMC is little more than a management fad that is short lived.
CORRECT ANSWER: F PTS: 1
14. Novice managers are more likely than experienced managers to practice IMC. CORRECT ANSWER:
F PTS: 1
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, 15. By closely integrating multiple communication tools and media, brand managers achieve
duplicity, which means multiple methods in combination with one another yield more positive
communication results than do the tools used individually. CORRECT ANSWER: F PTS: 1
16. The integrated marketing communication process starts by determining the strengths and
weaknesses of the marketer.
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17. The IMC approach uses the ―inside-out‖ approach in identifying communication vehicles.
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18. The use of integrated marketing communications is restricted to the mass media.
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19. The terms touch point and contact are used interchangeably to mean any message medium capable
of reaching target customers and presenting the brand in a favorable light.
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20. Coordination of messages and media is absolutely critical to achieving a strong and unified
brand image and moving consumers to action.
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21. A positioning statement is the key idea that encapsulates what a brand is intended to stand for in its
target market‘s mind.
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22. Successful marketing communication requires building relationships between brands and
their consumers/customers.
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