Event Management Final Exam – Actual Test with Complete Solutions | 100% LATEST UPDATE
2026
DMC - (answer)(Destination Management Company) Professional services company possessing
extensive local knowledge, expertise, and resources and specializing in the design and implementation
of events, activities, tours, transportation, and program logistics MANAGE PROGRAMS START TO FINISH
DMO - (answer)(Destination Marketing Organizations) Attract guests to a specific destination where
hospitality and tourism are big business to generate revenue during the off-season BRING PROGRAMS
TO THE DESTINATION
Examples of DMOs - (answer)- Civic Events
- Festivals
- Sports events
- Conferences
- Hallmark events
Highlight the Best of the destination
When hotels bid for an event, do they just evaluate income from F&B and sleeping rooms? -
(answer)When placing a bid for an event, they are looking at the total value of the event, not just the
f&b minimum or room black size
Sales Office Structure - (answer)General Manager ---> Director of Sales, Director of Revenue
Management ---> Sales Manager ---> Group reservations manager, Convention services/Event Manager,
Exhibition services manager ---> Banquet Captain
Hotel Sales Sources - (answer)Regional, Direct (Website or personal contact), 3rd Party (CVB, CVENT,
Helms Briscoe)
Operation Departments - (answer)Catering
Banquets
Front desk
, Event Management Final Exam – Actual Test with Complete Solutions | 100% LATEST UPDATE
2026
valet/bell service
Restaurants
Housekeeping
Recreation outlets
Rooming list - (answer)A detailed listing of all reservations used by planner to make reservations or
requested to confrim who has booked rooms (Name, Check-in date, check-out date, Room type, Billing
arrangement, Special requests)
Pickup Reports - (answer)Daily and weekly reports to help you track position- shows block usage, used
to keep track of numbers for attribution purposes
Group Rate - (answer)Discounted room rate assigned to the rooms in the group room block
Rack Rate - (answer)Current public rate for rooms (online). Usually gets higher the closer you are the
check in date
Service Charge - (answer)Percentage fee that is charged on f&b, room rental, AV ect. Usually 20-24%
Resort Fee - (answer)Flat fee added to the room night rate to cover amenities at a resort. Ranges from
$15-45/night
The Site Visit - (answer)Show hotel facilities to the client, start sales strategies, build relationships
(needs + expectations), and show benefits. Sales manager and sometimes higher-ups involved-
directors, managers
Room Blocks - (answer)Contracted, complimentary (Don't have to fill bookings for all room), Multiple
blocks for a group for master account vs individual reservations
Billed - (answer)Billed to a master account, an individual, or mix of both
2026
DMC - (answer)(Destination Management Company) Professional services company possessing
extensive local knowledge, expertise, and resources and specializing in the design and implementation
of events, activities, tours, transportation, and program logistics MANAGE PROGRAMS START TO FINISH
DMO - (answer)(Destination Marketing Organizations) Attract guests to a specific destination where
hospitality and tourism are big business to generate revenue during the off-season BRING PROGRAMS
TO THE DESTINATION
Examples of DMOs - (answer)- Civic Events
- Festivals
- Sports events
- Conferences
- Hallmark events
Highlight the Best of the destination
When hotels bid for an event, do they just evaluate income from F&B and sleeping rooms? -
(answer)When placing a bid for an event, they are looking at the total value of the event, not just the
f&b minimum or room black size
Sales Office Structure - (answer)General Manager ---> Director of Sales, Director of Revenue
Management ---> Sales Manager ---> Group reservations manager, Convention services/Event Manager,
Exhibition services manager ---> Banquet Captain
Hotel Sales Sources - (answer)Regional, Direct (Website or personal contact), 3rd Party (CVB, CVENT,
Helms Briscoe)
Operation Departments - (answer)Catering
Banquets
Front desk
, Event Management Final Exam – Actual Test with Complete Solutions | 100% LATEST UPDATE
2026
valet/bell service
Restaurants
Housekeeping
Recreation outlets
Rooming list - (answer)A detailed listing of all reservations used by planner to make reservations or
requested to confrim who has booked rooms (Name, Check-in date, check-out date, Room type, Billing
arrangement, Special requests)
Pickup Reports - (answer)Daily and weekly reports to help you track position- shows block usage, used
to keep track of numbers for attribution purposes
Group Rate - (answer)Discounted room rate assigned to the rooms in the group room block
Rack Rate - (answer)Current public rate for rooms (online). Usually gets higher the closer you are the
check in date
Service Charge - (answer)Percentage fee that is charged on f&b, room rental, AV ect. Usually 20-24%
Resort Fee - (answer)Flat fee added to the room night rate to cover amenities at a resort. Ranges from
$15-45/night
The Site Visit - (answer)Show hotel facilities to the client, start sales strategies, build relationships
(needs + expectations), and show benefits. Sales manager and sometimes higher-ups involved-
directors, managers
Room Blocks - (answer)Contracted, complimentary (Don't have to fill bookings for all room), Multiple
blocks for a group for master account vs individual reservations
Billed - (answer)Billed to a master account, an individual, or mix of both
