OMGT 3123 EXAM 2 QUESTIONS AND ANSWERS
Product development must be consistent with the_____ of the firm - Answers -strategy
Which of the following is NOT a reason for new product development? - Answers -To
develop a new core competency
Product design and product development are the same thing - Answers -False
Which of the following are dimensions of ops and SCM in product development? -
Answers -All of the above
a. Repeatability of production
b. Testability of the product
c. Serviceability of the product
What are the two types of engineering processes in product development? - Answers -
Sequential and concurrent
One advantage of outsourcing is that it - Answers -Increases the company's access to
supplier state-of-the-are products and technology
A company decides to explore portfolio analysis. In which quadrant would the company
pursue a strategy of forming partnerships with suppliers? - Answers -Critical quadrant
Supply management is critical because it controls, on average, more than 60% of the
firms COGS - Answers -True
The financial impact on a firm's bottom line, as a result of the reduction in a firm's
COGS, is the same as an increase in sales, equal to: - Answers -The COGS reduction,
in dollars, divided by the contribution to profit of each sales dollar
Per the Chapter 7 lectures, which step or steps in the supply management process is
typically (but as we discussed, not always) the easiest to accomplish? - Answers –
Negotiation
A quality perspective that focuses on whether or not a product was made or a service
was performed as intended is the: - Answers -conformance perspective.
The ________ dimension of quality asks how long a product can go between failures or
the need for maintenance. - Answers -reliability
On the first day of class at a new university you made judgments about the quality of the
class before the professor had entered the room. You noted the comfort of the
accommodations, the fine works of art in the halls and on the classroom wall and the
, soothing music piped in over the sound system. This dimension of quality is: - Answers
-aesthetics.
Total Quality Management is the management of an entire organization so that it excels
in all quality dimensions that are important to customers. - Answers -True
Appraisal costs can occur when a company has NOT produced any defective items. -
Answers -True
Costs incurred by defects that occur prior to delivery to the customer are called: -
Answers -internal failure costs.
Which of the following is NOT a core idea of total quality management? - Answers -cost
reduction
An automobile windshield manufacturer wants to verify that their process is producing
windshields of an appropriate thickness. The best tool to determine this information is
a(n): - Answers -x-bar chart.
Taguchi defines quality in terms of: - Answers -losses.
If a contact lens has a scratch on it, the manufacturer classifies it as defective. This is
an example of a continuous variable. - Answers -False
An R chart is used to track how much the individual observations within a sample vary. -
Answers -True
You want to determine the control lines for a p-chart for quality control purposes. If the
total number of defects from all samples is 560, the number of samples is 70, and the
sample size is 80, which of the following would be the standard deviation used in
developing the control lines? - Answers -0.0335
The inventory that companies hold to protect themselves against uncertainties in either
demand or replenishment time is called: - Answers -safety stock.
Individual links in the supply chain can stabilize their production at the most efficient
level by using: - Answers -smoothing inventory.
The restocking level increases as the service level falls. - Answers -False
The order quantity in a periodic review system rises as the on-hand inventory falls. -
Answers -True
In a periodic review system, if the average demand increases by 100%, the safety stock
level is - Answers -increased by 100%.
Product development must be consistent with the_____ of the firm - Answers -strategy
Which of the following is NOT a reason for new product development? - Answers -To
develop a new core competency
Product design and product development are the same thing - Answers -False
Which of the following are dimensions of ops and SCM in product development? -
Answers -All of the above
a. Repeatability of production
b. Testability of the product
c. Serviceability of the product
What are the two types of engineering processes in product development? - Answers -
Sequential and concurrent
One advantage of outsourcing is that it - Answers -Increases the company's access to
supplier state-of-the-are products and technology
A company decides to explore portfolio analysis. In which quadrant would the company
pursue a strategy of forming partnerships with suppliers? - Answers -Critical quadrant
Supply management is critical because it controls, on average, more than 60% of the
firms COGS - Answers -True
The financial impact on a firm's bottom line, as a result of the reduction in a firm's
COGS, is the same as an increase in sales, equal to: - Answers -The COGS reduction,
in dollars, divided by the contribution to profit of each sales dollar
Per the Chapter 7 lectures, which step or steps in the supply management process is
typically (but as we discussed, not always) the easiest to accomplish? - Answers –
Negotiation
A quality perspective that focuses on whether or not a product was made or a service
was performed as intended is the: - Answers -conformance perspective.
The ________ dimension of quality asks how long a product can go between failures or
the need for maintenance. - Answers -reliability
On the first day of class at a new university you made judgments about the quality of the
class before the professor had entered the room. You noted the comfort of the
accommodations, the fine works of art in the halls and on the classroom wall and the
, soothing music piped in over the sound system. This dimension of quality is: - Answers
-aesthetics.
Total Quality Management is the management of an entire organization so that it excels
in all quality dimensions that are important to customers. - Answers -True
Appraisal costs can occur when a company has NOT produced any defective items. -
Answers -True
Costs incurred by defects that occur prior to delivery to the customer are called: -
Answers -internal failure costs.
Which of the following is NOT a core idea of total quality management? - Answers -cost
reduction
An automobile windshield manufacturer wants to verify that their process is producing
windshields of an appropriate thickness. The best tool to determine this information is
a(n): - Answers -x-bar chart.
Taguchi defines quality in terms of: - Answers -losses.
If a contact lens has a scratch on it, the manufacturer classifies it as defective. This is
an example of a continuous variable. - Answers -False
An R chart is used to track how much the individual observations within a sample vary. -
Answers -True
You want to determine the control lines for a p-chart for quality control purposes. If the
total number of defects from all samples is 560, the number of samples is 70, and the
sample size is 80, which of the following would be the standard deviation used in
developing the control lines? - Answers -0.0335
The inventory that companies hold to protect themselves against uncertainties in either
demand or replenishment time is called: - Answers -safety stock.
Individual links in the supply chain can stabilize their production at the most efficient
level by using: - Answers -smoothing inventory.
The restocking level increases as the service level falls. - Answers -False
The order quantity in a periodic review system rises as the on-hand inventory falls. -
Answers -True
In a periodic review system, if the average demand increases by 100%, the safety stock
level is - Answers -increased by 100%.
