AT&T NEW HIRE TRAINING EXAM QUESTIONS AND
ANSWERS
Advance Receiver Service - CORRECT ANSWER✅✅allows you to record, pause, slow-motion, fast-
forward, and rewind live TV and recorded shows in any room.
Only 1 monthly Advanced Service fee no matter how many receivers are active on an account. *requires
a Genie HD DVR and one Genie Mini for each additional TV.
Smart Search - CORRECT ANSWER✅✅lets customers enter the name of a movie, show, actor, sports
team, or channel, and then displays results right on the screen.
Sports Mix - CORRECT ANSWER✅✅watch more than one sports event or multiple views into the same
event at the same time. Enjoy up to 8 channels at once while watching a Mix Channel.
QuickTune - CORRECT ANSWER✅✅quick access to up to 9 favorite DIRECTV channels.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie, Genie2, or Genie mini.
Double Play - CORRECT ANSWER✅✅toggle seamlessly between two channels that are simultaneously
recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie, Genie2, or Genie mini.
On Demand - CORRECT ANSWER✅✅access to content is based on the customer's programming
package subscription.
broadband internet connection required.
72hr Rewind - CORRECT ANSWER✅✅if you ever forget to record a show, 72hr rewind feature lets you
immediately watch shows that aired over the past 3 days on networks that support the feature.
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD DVR (model HR20 or later)
required.
, Restart - CORRECT ANSWER✅✅lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and above) must be connected to the
internet.
*for restart to work, the show must be airing for at least 2 minutes.
Entertainment Extras - CORRECT ANSWER✅✅gives you access to thousands of internet videos and clips
to make watching your favorite movies and shows more entertaining.
*Internet-connected Genie HD DVR (model HR44 or later) required.
ScoreGuide - CORRECT ANSWER✅✅interactive feature that allows users to view scores of major
sporting events without interrupting what you are watching.
If you want to watch an available game, you can tune to it directly from the ScoreGuide screen. You can
also set recordings to watch the big game later.
Requires Broadband - CORRECT ANSWER✅✅Restart, ScoreGuide, 72hr Rewind, Entertainment Extras,
OnDemand
Does NOT require broadband - CORRECT ANSWER✅✅Double play, Advance receiver service, Smart
search, Sports Mix, Quick Tune
HBO - CORRECT ANSWER✅✅channels available through traditional pay TV packages
HBO MAX - CORRECT ANSWER✅✅all of HBO plus MAX originals, Warner Media & More.
Features & Benefits of HBO Max - CORRECT ANSWER✅✅-10k hours of streaming
-shows for children and adults
-looney tunes, DC, Cartoon Network, Warner Bros.
AT&T TV - CORRECT ANSWER✅✅Watch live TV, On Demand, access anywhere in US, record and store
500hr to Cloud DVR, Voice control, cast photos, music and videos.
ANSWERS
Advance Receiver Service - CORRECT ANSWER✅✅allows you to record, pause, slow-motion, fast-
forward, and rewind live TV and recorded shows in any room.
Only 1 monthly Advanced Service fee no matter how many receivers are active on an account. *requires
a Genie HD DVR and one Genie Mini for each additional TV.
Smart Search - CORRECT ANSWER✅✅lets customers enter the name of a movie, show, actor, sports
team, or channel, and then displays results right on the screen.
Sports Mix - CORRECT ANSWER✅✅watch more than one sports event or multiple views into the same
event at the same time. Enjoy up to 8 channels at once while watching a Mix Channel.
QuickTune - CORRECT ANSWER✅✅quick access to up to 9 favorite DIRECTV channels.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie, Genie2, or Genie mini.
Double Play - CORRECT ANSWER✅✅toggle seamlessly between two channels that are simultaneously
recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie, Genie2, or Genie mini.
On Demand - CORRECT ANSWER✅✅access to content is based on the customer's programming
package subscription.
broadband internet connection required.
72hr Rewind - CORRECT ANSWER✅✅if you ever forget to record a show, 72hr rewind feature lets you
immediately watch shows that aired over the past 3 days on networks that support the feature.
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD DVR (model HR20 or later)
required.
, Restart - CORRECT ANSWER✅✅lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and above) must be connected to the
internet.
*for restart to work, the show must be airing for at least 2 minutes.
Entertainment Extras - CORRECT ANSWER✅✅gives you access to thousands of internet videos and clips
to make watching your favorite movies and shows more entertaining.
*Internet-connected Genie HD DVR (model HR44 or later) required.
ScoreGuide - CORRECT ANSWER✅✅interactive feature that allows users to view scores of major
sporting events without interrupting what you are watching.
If you want to watch an available game, you can tune to it directly from the ScoreGuide screen. You can
also set recordings to watch the big game later.
Requires Broadband - CORRECT ANSWER✅✅Restart, ScoreGuide, 72hr Rewind, Entertainment Extras,
OnDemand
Does NOT require broadband - CORRECT ANSWER✅✅Double play, Advance receiver service, Smart
search, Sports Mix, Quick Tune
HBO - CORRECT ANSWER✅✅channels available through traditional pay TV packages
HBO MAX - CORRECT ANSWER✅✅all of HBO plus MAX originals, Warner Media & More.
Features & Benefits of HBO Max - CORRECT ANSWER✅✅-10k hours of streaming
-shows for children and adults
-looney tunes, DC, Cartoon Network, Warner Bros.
AT&T TV - CORRECT ANSWER✅✅Watch live TV, On Demand, access anywhere in US, record and store
500hr to Cloud DVR, Voice control, cast photos, music and videos.
