20/21
20/21 that's 95% RETAKE
20 questions were answered correctly.
1 question was answered incorrectly.
1
Your boss wants to train you to eventually manage a
multicultural department of the company.
What will he likely ask you to do to prepare?
Provide reports on foreign sales
for the CEO and board of
directors.
Eat lunch at a variety of foreign
restaurants each month.
Get to know and bond with your
global colleagues on a cross-
cultural team.
Manage the company’s
communications networks and
protocols.
RATIONALE
Serving on a cross-cultural project team and taking the time to
get to know and bond with your global colleagues is an
excellent way to develop cross-cultural skills.
, UNIT 3 — MILESTONE
CONCEPT 3
Multicultural Teams
20/21
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2
Alderfer’s theory compresses Maslow’s five need categories into
what three categories?
Survival, esteem, and ego
Instinctual, social, and power
Existence, relatedness, and
growth
Security, interpersonal, and
autonomy
RATIONALE
Alderfer’s ERG theory compresses Maslow’s five need
categories into three: existence, relatedness, and growth
(Alderfer, 1972).
CONCEPT
Content Theories of Motivation
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3
The essence of management’s ability to get things done is:
, UNIT
3 — MILESTONE 3
personal commitment.
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the effective use of language.
the ability to comprehend.
working long hours.
RATIONALE
Above all, they say, “the essence of what management is all
about [is] the effective use of language to get things done.”
CONCEPT
Managerial Communication and Corporate Reputation
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4
What is the theory that successful leaders possess a set of core
characteristics that are different from those of other people?
Exceptionalism theory
Trait theory
Core leadership theory
Leadership emergence theory
RATIONALE