CMAA Exam Study Guide 2026 – Certified Medical Administrative Assistant Prep & Practice
Questions
when should an MA assistant schedule a return appointment for a pt - (answer)when pt checks out
proper protocol when following up on nonpayment and of claims from third party payers -
(answer)notify the pt of the claim; contact third party payer
when reviewing a pts history, a cmaa should identify the acronyms as setting for medical care -
(answer)SNF
which of the following is a characteristic of a block style letter - (answer)salutations is flushed left
which new patient form becomes part of the pt medical record - (answer)health history
in which of the following places should the office computer back up information stored - (answer)in an
offsite location
information that needs to be removed from the sign in sheet - (answer)the full name of the pt
a provider will be out of the office. the cmaa action would take first - (answer)update the schedule to
reflect provider is away
before releasing medical records - (answer)ask pt to sign a release form requesting record
which of the following owns a pt medical record - (answer)creator
reason why the cmaa would print and review appt schedule - (answer)to ensure charts are prepared
rhinoplasty is the surgical repair of - (answer)the nose
, CMAA Exam Study Guide 2026 – Certified Medical Administrative Assistant Prep & Practice
Questions
which form does a pt sign to ensure that the insurance co pays the claim directly to the provider -
(answer)assignment of benefits
which of the following is necessary for a provider to prescribe controlled substances - (answer)DEA
number
if an insurance co does not pay claim, the cmaa should complete which of the following first -
(answer)call the insurance co
which pt should cmaa assistant dress first - (answer)a pt SOB
before a pt has an outpatient surgery the cmaa should - (answer)pre certify the procedure with the pt
insurance co
when making travel plans for a group of providers. cmaa first step should be - (answer)develop itinerary
before submitting a claim for a pt with medicaid insurance - (answer)contact carrier for eligibility
which term is used to describe an oxygen deficiency that causes the skin to turn blue in color -
(answer)cyanosis
correspondence between a pt and a provider should be send using which mail - (answer)certified mail
transferred from acute care hospital to a SNF allows cmaa to - (answer)concurrent care
cmaa released records without authorization. which term describes this scenario - (answer)respondent
superior
a cmaa is composing a collection letter . which actions should assistant take - (answer)individualize
collection letter
Questions
when should an MA assistant schedule a return appointment for a pt - (answer)when pt checks out
proper protocol when following up on nonpayment and of claims from third party payers -
(answer)notify the pt of the claim; contact third party payer
when reviewing a pts history, a cmaa should identify the acronyms as setting for medical care -
(answer)SNF
which of the following is a characteristic of a block style letter - (answer)salutations is flushed left
which new patient form becomes part of the pt medical record - (answer)health history
in which of the following places should the office computer back up information stored - (answer)in an
offsite location
information that needs to be removed from the sign in sheet - (answer)the full name of the pt
a provider will be out of the office. the cmaa action would take first - (answer)update the schedule to
reflect provider is away
before releasing medical records - (answer)ask pt to sign a release form requesting record
which of the following owns a pt medical record - (answer)creator
reason why the cmaa would print and review appt schedule - (answer)to ensure charts are prepared
rhinoplasty is the surgical repair of - (answer)the nose
, CMAA Exam Study Guide 2026 – Certified Medical Administrative Assistant Prep & Practice
Questions
which form does a pt sign to ensure that the insurance co pays the claim directly to the provider -
(answer)assignment of benefits
which of the following is necessary for a provider to prescribe controlled substances - (answer)DEA
number
if an insurance co does not pay claim, the cmaa should complete which of the following first -
(answer)call the insurance co
which pt should cmaa assistant dress first - (answer)a pt SOB
before a pt has an outpatient surgery the cmaa should - (answer)pre certify the procedure with the pt
insurance co
when making travel plans for a group of providers. cmaa first step should be - (answer)develop itinerary
before submitting a claim for a pt with medicaid insurance - (answer)contact carrier for eligibility
which term is used to describe an oxygen deficiency that causes the skin to turn blue in color -
(answer)cyanosis
correspondence between a pt and a provider should be send using which mail - (answer)certified mail
transferred from acute care hospital to a SNF allows cmaa to - (answer)concurrent care
cmaa released records without authorization. which term describes this scenario - (answer)respondent
superior
a cmaa is composing a collection letter . which actions should assistant take - (answer)individualize
collection letter
