RPB330 REVIEW QUESTIONS AND ANSWERS | 2026 UPDATE | RATED 100% CORRECT
Which of the following are standard restrictions on the Claim Run Restrictions window? Choose ALL that
apply.
A. Payer
B. Financial Class
C. Location
D. Invoice Number - (answer)A, B, C
True or False: A claim run can be accepted only if it has only been printed to paper or file. - (answer)True
True or False: Demand claims go through the CDF and are checked for errors like all other claims. -
(answer)False
True/False: Claims reconciliation must be run manually. - (answer)False, it can be run through a batch
job
What of the following can be done automatically by the system based on the information received in a
claim reconciliation file? Choose ALL that apply:
A. Accept clean claims.
B. Send errored claims to the error pool to be worked in a claim edit workqueue.
C. Post insurance payment
D. Mark records in a follow‐up workqueue which can cause them to be rerouted to a new follow‐up
workqueue - (answer)A,B, and D
What are the benefits for assigning each payer to a financial class? Choose ALL that apply.
A. Reporting Purposes
B. Claims Functionality
C. Group similar payers together - (answer)A, B, and C
True or False: Benefit packages can be attached directly to a payer record. - (answer)False, benefit
packages can only be attached to benefit plans.
, RPB330 REVIEW QUESTIONS AND ANSWERS | 2026 UPDATE | RATED 100% CORRECT
True or False: If you restrict a payer or plan by service area, the payer or plan cannot be used in the
service area listed. - (answer)False, if a service area is listed at the payer or plan, it can ONLY be used in
that service area.
True or False: A benefit plan can be attached to more than one payer. - (answer)False
True or False: Setting Claim Max Days to 90 in the Payer master file will prevent claims from going out
after 90 days past the service date for that Payer. - (answer)False
True or False: If Medicare crosses over claims to Blue Cross, the claim for Blue Cross will be physically
produced once the Blue Cross is responsible for the balance on the charges. - (answer)False, the Blue
Cross claim will be suppressed from going out.
True/False: A rule attached to a claim edit workqueue errors out claims into the error pool. -
(answer)False
What options could a supervisor have from the Manage WQ button from the workqueue list? Choose
ALL that apply:
A. Manage Users
B. Manage Owning Area
C. Update WQ Status - (answer)A,B, and C
Which of the following are pieces of a Resolute Professional Billing security class?
A. Modules
B. Permissive Security Points
C. Restrictive Security Points
D. User Role - (answer)A, B, and C
Which of the following are standard restrictions on the Claim Run Restrictions window? Choose ALL that
apply.
A. Payer
B. Financial Class
C. Location
D. Invoice Number - (answer)A, B, C
True or False: A claim run can be accepted only if it has only been printed to paper or file. - (answer)True
True or False: Demand claims go through the CDF and are checked for errors like all other claims. -
(answer)False
True/False: Claims reconciliation must be run manually. - (answer)False, it can be run through a batch
job
What of the following can be done automatically by the system based on the information received in a
claim reconciliation file? Choose ALL that apply:
A. Accept clean claims.
B. Send errored claims to the error pool to be worked in a claim edit workqueue.
C. Post insurance payment
D. Mark records in a follow‐up workqueue which can cause them to be rerouted to a new follow‐up
workqueue - (answer)A,B, and D
What are the benefits for assigning each payer to a financial class? Choose ALL that apply.
A. Reporting Purposes
B. Claims Functionality
C. Group similar payers together - (answer)A, B, and C
True or False: Benefit packages can be attached directly to a payer record. - (answer)False, benefit
packages can only be attached to benefit plans.
, RPB330 REVIEW QUESTIONS AND ANSWERS | 2026 UPDATE | RATED 100% CORRECT
True or False: If you restrict a payer or plan by service area, the payer or plan cannot be used in the
service area listed. - (answer)False, if a service area is listed at the payer or plan, it can ONLY be used in
that service area.
True or False: A benefit plan can be attached to more than one payer. - (answer)False
True or False: Setting Claim Max Days to 90 in the Payer master file will prevent claims from going out
after 90 days past the service date for that Payer. - (answer)False
True or False: If Medicare crosses over claims to Blue Cross, the claim for Blue Cross will be physically
produced once the Blue Cross is responsible for the balance on the charges. - (answer)False, the Blue
Cross claim will be suppressed from going out.
True/False: A rule attached to a claim edit workqueue errors out claims into the error pool. -
(answer)False
What options could a supervisor have from the Manage WQ button from the workqueue list? Choose
ALL that apply:
A. Manage Users
B. Manage Owning Area
C. Update WQ Status - (answer)A,B, and C
Which of the following are pieces of a Resolute Professional Billing security class?
A. Modules
B. Permissive Security Points
C. Restrictive Security Points
D. User Role - (answer)A, B, and C
