Comprehensive Questions
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1. What are the rungs in the ladder of inference? Answer: 1. Data pool
(bottom)
2. The info we choose to focus on (second)
3. Our interpretation of the relevant data (third)
4. Our conclusions (top)
2. What is the first step in spotting and changing the game according
to Weiss?
a. Diagnose what is happening
b. Don't react
c. Change the game
d. Quit the game Answer: Don't react
3. What is the second step in spotting and changing the game
according to Weiss?
a. Diagnose what is happening
b. Don't react
c. Change the game
d. Play a different game Answer: Diagnose what is happening
4. What is the third step in spotting and changing the game according
to Weiss?
a. Diagnose what is happening
b. Don't react
c. Change the game
d. Play a different game Answer: Change the game
5. When emotions enter a negotiation, what is the first step we
should take according to Weiss?
a. Active listening
b. Demonstrate empathy
c. Show you have heard them
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