SCMN exam 1 robert straw
1. What is supply chain: an integrated collection of organizations, people, activities,
information and resources. It includes customers, retailers, manufactures and suppliers
2. what is supply chain management: the art of all activities that take place to get
a product in your hands - the art of managing the flow of materials and products,
information, and financial resources from source to user
3. why is scm important to companies: helps companies outpace competition by
managing their
materials, production and
information flow - better, faster
and cheaper
4. what value does scm provide: Customer care, competitiveness, efficiency,
responsiveness, resiliency
- better, faster, cheaper
5. what are essential activities in a supply chain: - planning and forecasting
- supply management and procurement
- operations management and production
- logistics and transportation
6. what are the challenges of scm: - product life cycles are shrinking
- customers are demanding customized products
- competition is intensifying
- companies need to be much more efficient
7. why is scm important to customers: Product availability (time
utility, place utility) and Fulfillment Accuracy (Seven Rights)
1/8
, 8. 7 principles of SCM: 1. Segment customers based on service needs
2.Customize the logistics network
3.Drive operations from demand 4. Differentiate product
closer to the customer
5.Source strategically
6.Develop supply chain-wide technology strategy
7.Use supply chain spanning performance measures
9. who is the most important participant in the supply chain: customer
10 what companies have the best supply chains (reading): - Schneider electric
- cisco systems
- Colgate
- johnson & johnson
- pepsiCo
11. what are the three key flows of a supply chain: material (products) , money,
information
12. Which supply chain process focuses on the transformation of inputs into
outputs?: production
13. what should drive activity across the supply chain?: customer demand
14. _______ management includes all the activities that take place to get a
production in your hands - from raw materials extraction to production and
final goods delivery.: supply chain
15. According to the Module 1 readings, the ____ process focuses on
minimizing the number of items that enter a backward flow due to defects,
being out of date or needing to be recycled: return
2/8
1. What is supply chain: an integrated collection of organizations, people, activities,
information and resources. It includes customers, retailers, manufactures and suppliers
2. what is supply chain management: the art of all activities that take place to get
a product in your hands - the art of managing the flow of materials and products,
information, and financial resources from source to user
3. why is scm important to companies: helps companies outpace competition by
managing their
materials, production and
information flow - better, faster
and cheaper
4. what value does scm provide: Customer care, competitiveness, efficiency,
responsiveness, resiliency
- better, faster, cheaper
5. what are essential activities in a supply chain: - planning and forecasting
- supply management and procurement
- operations management and production
- logistics and transportation
6. what are the challenges of scm: - product life cycles are shrinking
- customers are demanding customized products
- competition is intensifying
- companies need to be much more efficient
7. why is scm important to customers: Product availability (time
utility, place utility) and Fulfillment Accuracy (Seven Rights)
1/8
, 8. 7 principles of SCM: 1. Segment customers based on service needs
2.Customize the logistics network
3.Drive operations from demand 4. Differentiate product
closer to the customer
5.Source strategically
6.Develop supply chain-wide technology strategy
7.Use supply chain spanning performance measures
9. who is the most important participant in the supply chain: customer
10 what companies have the best supply chains (reading): - Schneider electric
- cisco systems
- Colgate
- johnson & johnson
- pepsiCo
11. what are the three key flows of a supply chain: material (products) , money,
information
12. Which supply chain process focuses on the transformation of inputs into
outputs?: production
13. what should drive activity across the supply chain?: customer demand
14. _______ management includes all the activities that take place to get a
production in your hands - from raw materials extraction to production and
final goods delivery.: supply chain
15. According to the Module 1 readings, the ____ process focuses on
minimizing the number of items that enter a backward flow due to defects,
being out of date or needing to be recycled: return
2/8
