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and Cases, 13th Editionby O. C. Ferrell, JohnFraedrich,
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VerifiedChapters1 – 12
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,TABLE OF g h
CONTENTS
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Part 1: An Overview of Business Ethics
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g h 1: The Importance of Business Ethics
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2: Stakeholder Relationships, Social Responsibility, and Corporate
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g h Governance
3: Sustainability: Ethical and Social Responsibility Dimensions
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Part 2: Ethical Issues and the Institutionalization of Business
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g h Ethics 4: The Institutionalization of Business Ethics
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5: Emerging Business Ethics Issues
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g h Part 3: The Decision-Making g h g h g h
g h Process 6: Ethical Decision Making g h g h g h g h
7: Individual Factors: Moral Philosophies and Values
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8: Organizational Factors: The Role of Ethical Culture and
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g h Relationships Part 4: Implementing Business Ethics in a Global g h g h g h g h g h g h g h gh
g h Economy
9: Developing and Implementing an Effective Ethics Program
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g h 10: Global Business Ethics Issues
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11: Ethical Leadership g h g h
,12: Technology: Ethics and Social Responsibility Issues
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, 1 The Importance of Business Ethics
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1. Principles are g h
a. laws and regulations that guide behavior in the world of business.
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b. mores, values, and customs that guide behavior in general.
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c. specific and pervasive boundaries for behavior that are universal and absolute.
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d. the obligations businesses assume to maximize their positive impact and minimize their negative
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g impact onstakeholders.
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e. the mores, values, and customs that parents teach their children.
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ANSWER: c
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 5 gh
LEARNING OBJECTIVES: LO: 1-1 - Explore conceptualizations of business ethics from an organizational
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perspective. g h
NATIONAL STANDARDS: United States - BUSPROG: Ethics
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STATE STANDARDS: g h United States - NONE -DISC: Ethical Responsibilities - Ethical Responsibilities
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KEYWORDS: Blooms: Comprehension gh
2. Social responsibility is
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a. an organization's obligation to maximize its positive effects andminimize its negative effects on stakeholders.
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b. principles and standards that guide behavior in the world of business.
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c. a business's responsibility not to pollute the environment.
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d. a business's responsibility to manufacture products that function properly.
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e. charitable contributions made by a business to enhance its image.
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ANSWER: a
POINTS: 1
DIFFICULTY: Easy
REFERENCES: p. 23 gh
LEARNING OBJECTIVES: LO: 1-4 - Gain insight into the extent of ethical misconduct in the workplace and the
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pressures for unethical behavior. g h g h gh g h
NATIONAL STANDARDS: United States - BUSPROG: Ethics
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STATE STANDARDS: g h United States - NONE -DISC: Ethical Responsibilities - Ethical Responsibilities
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KEYWORDS: Blooms: Knowledge gh