OM 300 Exam 4 Northam EXAM COVERAGE
FINAL ACTUAL TEST
OPERATIONS STRATEGY AND
COMPETITIVE PRIORITIES
PROCESS DESIGN, ANALYSIS, AND
CAPACITY STRATEGY
ADVANCED FORECASTING AND DEMAND
MANAGEMENT CONCEPTS
SUPPLY CHAIN INTEGRATION AND
GLOBAL OPERATIONS
INVENTORY CONTROL SYSTEMS AND
OPTIMIZATION METHODS
LEAN OPERATIONS, SIX SIGMA, AND
CONTINUOUS IMPROVEMENT
PROJECT MANAGEMENT AND RESOURCE
ALLOCATION STRATEGIES
, QUALITY MANAGEMENT SYSTEMS AND
PERFORMANCE MEASUREMENT
RISK MANAGEMENT, ETHICS, AND
SUSTAINABLE OPERATIONS
3 Essential Business Functions Marketing, Finance (Accounting),
Production (Operations)
,10 Strategic OM Decisions -people
-product
-process
-location
-layout
-quality management
-inventory management
-supply chain management
-scheduling
-maintenance
, Productivity in the Service 1. Typically labor intensive
Sector 2. Frequently focused on unique individual
attributes or desires
3. Often an intellectual task performed by
professionals
4. Often difficult to mechanize and
automate
5. Often difficult to evaluate for quality
Challenges in Operations -Globalization
Management -Supply-chain partnering
-Sustainability
-Rapid product development
-Mass customization
-Lean operations
FINAL ACTUAL TEST
OPERATIONS STRATEGY AND
COMPETITIVE PRIORITIES
PROCESS DESIGN, ANALYSIS, AND
CAPACITY STRATEGY
ADVANCED FORECASTING AND DEMAND
MANAGEMENT CONCEPTS
SUPPLY CHAIN INTEGRATION AND
GLOBAL OPERATIONS
INVENTORY CONTROL SYSTEMS AND
OPTIMIZATION METHODS
LEAN OPERATIONS, SIX SIGMA, AND
CONTINUOUS IMPROVEMENT
PROJECT MANAGEMENT AND RESOURCE
ALLOCATION STRATEGIES
, QUALITY MANAGEMENT SYSTEMS AND
PERFORMANCE MEASUREMENT
RISK MANAGEMENT, ETHICS, AND
SUSTAINABLE OPERATIONS
3 Essential Business Functions Marketing, Finance (Accounting),
Production (Operations)
,10 Strategic OM Decisions -people
-product
-process
-location
-layout
-quality management
-inventory management
-supply chain management
-scheduling
-maintenance
, Productivity in the Service 1. Typically labor intensive
Sector 2. Frequently focused on unique individual
attributes or desires
3. Often an intellectual task performed by
professionals
4. Often difficult to mechanize and
automate
5. Often difficult to evaluate for quality
Challenges in Operations -Globalization
Management -Supply-chain partnering
-Sustainability
-Rapid product development
-Mass customization
-Lean operations
