WGU C235 BUNDLED EXAM REVIEW 2026/2027 ALL EXAMS
QUESTIONS WITH CORRECT ANSWERS GRADED A+
◎ 4 Cs. ANSWER: - Communication skills, collaboration skills, cognitive skills, and consulting
skills.
◎ ABC Rule. ANSWER: - A way in which to deliver both positive and negative feedback that is
non-accusatory and non-inflammatory ("When you do A, then I feel B, and the organizational
consequences are C").
◎ ADDIE Model. ANSWER: - A common framework for training and development where the five
steps in the model are Assessment, Design, Development, Implementation, and Evaluation.
◎ ASTD Competency Model. ANSWER: - States the competencies needed by trainers and
facilitators, including "foundational" competencies, such as interpersonal skills (e.g.,
communicating effectively), business and management knowledge (e.g., thinking strategically),
and personal traits (e.g., adaptability).
◎ Action Learning. ANSWER: - An approach to leadership development that integrates
classroom learning and on-the-job learning by working on real problems.
◎ Adverse Impact. ANSWER: - A substantially different rate of selection in hiring, promotion or
other employment decision which works to the disadvantage of members of a race, sex or
ethnic group.
◎ Affirmative Defense. ANSWER: - Supervisors are taught what sexual harassment is, how to
prevent it, and what to do in case an employee claims that he or she has been a victim of sexual
harassment.
◎ Alternation Rankins. ANSWER: - A ranking approach where a supervisor will identify the top
and bottom performers, remove their names from the group of ratees, and repeat this process
until all employees are ranked.
◎ Action Plan. ANSWER: - A plan developed at the end of training to aid in transfer, overcoming
potential obstacles back at work, and avoiding relapse.
, ◎ Asychroneous. ANSWER: - A type of e-learning in which students do not interact at the same
time, but whenever they are available.
◎ Behavior Model Training. ANSWER: - One well-researched approach to developing leaders in
a classroom setting, particularly at the supervisory level.
◎ Behavior Shaping. ANSWER: - Refers to the selective reinforcement of successfully
approximate performance of a target behavior until the target is achieved.
◎ Behavior thinking. ANSWER: - If what a leader is doesn't seem to explain effectiveness,
perhaps it is what a leader does.
◎ Behavior Objective. ANSWER: - Clearly states what a participant should be able to do at the
end of the program.
◎ Behavioral Related Anchor Ranking Scales. ANSWER: - A ratings approach where several
dimensions of job performance are drawn from a job analysis and "anchored" at each of several
points with statements of behavior reflecting the level of performanc
◎ Blended Learning. ANSWER: - All information and knowledge sharing that has been done in
class traditionally through lecture is "flipped" to an online environment and class time is used
instead for discussion, synthesis, and application.
◎ Build Up Aproach. ANSWER: - Strong experimental evidence at lower levels in the training
evaluation model was used to support the less direct and less conclusive evidence at the higher
levels of the model.
◎ Buy or Build. ANSWER: - The decision organizations face relating to investments in selecting
new employees versus investments in training and development of current human resources.
◎ CLO. ANSWER: - Chief Learning Officer, sometimes referred to as the CKO or "Chief
Knowledge Officer." This is a strategic position charged with thinking critically about the
organization's long-term needs for talent and how best to position the training and
development process within the broader framework of the organization's capabilities to fulfill
customer needs and fend off potential competitive rivals.
◎ Career. ANSWER: - A series of work-related positions a person holds throughout life.
QUESTIONS WITH CORRECT ANSWERS GRADED A+
◎ 4 Cs. ANSWER: - Communication skills, collaboration skills, cognitive skills, and consulting
skills.
◎ ABC Rule. ANSWER: - A way in which to deliver both positive and negative feedback that is
non-accusatory and non-inflammatory ("When you do A, then I feel B, and the organizational
consequences are C").
◎ ADDIE Model. ANSWER: - A common framework for training and development where the five
steps in the model are Assessment, Design, Development, Implementation, and Evaluation.
◎ ASTD Competency Model. ANSWER: - States the competencies needed by trainers and
facilitators, including "foundational" competencies, such as interpersonal skills (e.g.,
communicating effectively), business and management knowledge (e.g., thinking strategically),
and personal traits (e.g., adaptability).
◎ Action Learning. ANSWER: - An approach to leadership development that integrates
classroom learning and on-the-job learning by working on real problems.
◎ Adverse Impact. ANSWER: - A substantially different rate of selection in hiring, promotion or
other employment decision which works to the disadvantage of members of a race, sex or
ethnic group.
◎ Affirmative Defense. ANSWER: - Supervisors are taught what sexual harassment is, how to
prevent it, and what to do in case an employee claims that he or she has been a victim of sexual
harassment.
◎ Alternation Rankins. ANSWER: - A ranking approach where a supervisor will identify the top
and bottom performers, remove their names from the group of ratees, and repeat this process
until all employees are ranked.
◎ Action Plan. ANSWER: - A plan developed at the end of training to aid in transfer, overcoming
potential obstacles back at work, and avoiding relapse.
, ◎ Asychroneous. ANSWER: - A type of e-learning in which students do not interact at the same
time, but whenever they are available.
◎ Behavior Model Training. ANSWER: - One well-researched approach to developing leaders in
a classroom setting, particularly at the supervisory level.
◎ Behavior Shaping. ANSWER: - Refers to the selective reinforcement of successfully
approximate performance of a target behavior until the target is achieved.
◎ Behavior thinking. ANSWER: - If what a leader is doesn't seem to explain effectiveness,
perhaps it is what a leader does.
◎ Behavior Objective. ANSWER: - Clearly states what a participant should be able to do at the
end of the program.
◎ Behavioral Related Anchor Ranking Scales. ANSWER: - A ratings approach where several
dimensions of job performance are drawn from a job analysis and "anchored" at each of several
points with statements of behavior reflecting the level of performanc
◎ Blended Learning. ANSWER: - All information and knowledge sharing that has been done in
class traditionally through lecture is "flipped" to an online environment and class time is used
instead for discussion, synthesis, and application.
◎ Build Up Aproach. ANSWER: - Strong experimental evidence at lower levels in the training
evaluation model was used to support the less direct and less conclusive evidence at the higher
levels of the model.
◎ Buy or Build. ANSWER: - The decision organizations face relating to investments in selecting
new employees versus investments in training and development of current human resources.
◎ CLO. ANSWER: - Chief Learning Officer, sometimes referred to as the CKO or "Chief
Knowledge Officer." This is a strategic position charged with thinking critically about the
organization's long-term needs for talent and how best to position the training and
development process within the broader framework of the organization's capabilities to fulfill
customer needs and fend off potential competitive rivals.
◎ Career. ANSWER: - A series of work-related positions a person holds throughout life.
