1 for specific request mail
AT&T New Hire Training Questions and Correct
Answers | Latest Update
Advance Receiver Service Ans: allows you to record, pause, slow-motion,
fast-forward, and rewind live TV and recorded shows in any room.
Only 1 monthly Advanced Service fee no matter how many receivers are
active on an account. *requires a Genie HD DVR and one Genie Mini for
each additional TV.
Smart Search Ans: lets customers enter the name of a movie, show, actor,
Assignment Expert
sports team, or channel, and then displays results right on the screen.
Sports Mix Ans: watch more than one sports event or multiple views into
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the same event at the same time. Enjoy up to 8 channels at once while
watching a Mix Channel.
QuickTune Ans: quick access to up to 9 favorite DIRECTV channels.
2026
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie,
Genie2, or Genie mini.
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Double Play Ans: toggle seamlessly between two channels that are
simultaneously recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie,
Genie2, or Genie mini.
On Demand Ans: access to content is based on the customer's
programming package subscription.
broadband internet connection required.
72hr Rewind Ans: if you ever forget to record a show, 72hr rewind
feature lets you immediately watch shows that aired over the past 3 days
on networks that support the feature.
, 2 for specific request mail
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD
DVR (model HR20 or later) required.
Restart Ans: lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and above)
must be connected to the internet.
*for restart to work, the show must be airing for at least 2 minutes.
Entertainment Extras Ans: gives you access to thousands of internet
Assignment Expert
videos and clips to make watching your favorite movies and shows more
entertaining.
Guru01 - Stuvia
*Internet-connected Genie HD DVR (model HR44 or later) required.
ScoreGuide Ans: interactive feature that allows users to view scores of
major sporting events without interrupting what you are watching.
2026
If you want to watch an available game, you can tune to it directly from
©
the ScoreGuide screen. You can also set recordings to watch the big game
later.
Requires Broadband Ans: Restart, ScoreGuide, 72hr Rewind,
Entertainment Extras, OnDemand
Does NOT require broadband Ans: Double play, Advance receiver service,
Smart search, Sports Mix, Quick Tune
HBO Ans: channels available through traditional pay TV packages
HBO MAX Ans: all of HBO plus MAX originals, Warner Media & More.
Features & Benefits of HBO Max Ans: -10k hours of streaming
-shows for children and adults
AT&T New Hire Training Questions and Correct
Answers | Latest Update
Advance Receiver Service Ans: allows you to record, pause, slow-motion,
fast-forward, and rewind live TV and recorded shows in any room.
Only 1 monthly Advanced Service fee no matter how many receivers are
active on an account. *requires a Genie HD DVR and one Genie Mini for
each additional TV.
Smart Search Ans: lets customers enter the name of a movie, show, actor,
Assignment Expert
sports team, or channel, and then displays results right on the screen.
Sports Mix Ans: watch more than one sports event or multiple views into
Guru01 - Stuvia
the same event at the same time. Enjoy up to 8 channels at once while
watching a Mix Channel.
QuickTune Ans: quick access to up to 9 favorite DIRECTV channels.
2026
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie,
Genie2, or Genie mini.
©
Double Play Ans: toggle seamlessly between two channels that are
simultaneously recording at the push of a button.
* requires: DVR(model R22 or later); HD DVR (model HR20 or later); Genie,
Genie2, or Genie mini.
On Demand Ans: access to content is based on the customer's
programming package subscription.
broadband internet connection required.
72hr Rewind Ans: if you ever forget to record a show, 72hr rewind
feature lets you immediately watch shows that aired over the past 3 days
on networks that support the feature.
, 2 for specific request mail
*receiver must be connected to the internet.
*feature available on select channels/programs. Internet-connected HD
DVR (model HR20 or later) required.
Restart Ans: lets customers restart shows that are already in progress.
*the customer's HD DVR (model HR24 or Genie HR34 models and above)
must be connected to the internet.
*for restart to work, the show must be airing for at least 2 minutes.
Entertainment Extras Ans: gives you access to thousands of internet
Assignment Expert
videos and clips to make watching your favorite movies and shows more
entertaining.
Guru01 - Stuvia
*Internet-connected Genie HD DVR (model HR44 or later) required.
ScoreGuide Ans: interactive feature that allows users to view scores of
major sporting events without interrupting what you are watching.
2026
If you want to watch an available game, you can tune to it directly from
©
the ScoreGuide screen. You can also set recordings to watch the big game
later.
Requires Broadband Ans: Restart, ScoreGuide, 72hr Rewind,
Entertainment Extras, OnDemand
Does NOT require broadband Ans: Double play, Advance receiver service,
Smart search, Sports Mix, Quick Tune
HBO Ans: channels available through traditional pay TV packages
HBO MAX Ans: all of HBO plus MAX originals, Warner Media & More.
Features & Benefits of HBO Max Ans: -10k hours of streaming
-shows for children and adults
