1 for specific request mail
CHLH 260 Exam 2 study guide Questions and
Correct Answers | Latest Update
Fiduciary relationship Ans: -legally recognized relationship
-unequal power between patient and physician
-informed consent + medical treatment responsibility for physician
Better patient experience leads to what? Ans: Higher patient satisfaction
higher
Assignment Expert
Better patient interaction with physician leads to what? Ans: Higher
perceived care
Guru01 - Stuvia
Patients take more responsibility for care of physician does what? Ans: If
physician has good communication
Why do patients like the opportunity to work with physicians-in-training?
2026
Ans: -Get to spend more time with physicians-in-training
-More aware of details and personal concerns
©
BATHE method for effective communication? Ans: B ackground
A ffect
T roubles
H andling situation
E mpathetic response
Other strategies for effective communcation? Ans: -minimize
distractions
-basic language
-sitting down
, 2 for specific request mail
Maternalistic physician-patient model? Ans: acceptance of physician's
choice for care
Informative physician-patient model? Ans: patient has control over
medial decision
Interpretive physician-patient model? Ans: patient has a sense of self
understanding of care
Deliberative physician-patient model? Ans: focuses on a sense of self
development
Assignment Expert
4 Physician fears for breaking bad news? Ans: -Fear of being blamed
-Fear of bad reaction
Guru01 - Stuvia
-Fear of expressing emotion
-Fear of not knowing the answers
2026
Why are physicians afraid of not knowing all the answers? Ans: -
Delivering bad news could strike sense of failure
©
-Physicians-in-training saying "I don't know" meant failure
NURSE Tool for emotional response? Ans: Naming: Observe emotions
Understanding: Legitimize/validate emotions
Respecting: Acknowledge/Respect work
Supporting: Express support, Patient not alone
Exploring: Encourage patient to voice feelings
4 physician types Ans: Emotionally burdened
Empathetic Pro
Distanced
CHLH 260 Exam 2 study guide Questions and
Correct Answers | Latest Update
Fiduciary relationship Ans: -legally recognized relationship
-unequal power between patient and physician
-informed consent + medical treatment responsibility for physician
Better patient experience leads to what? Ans: Higher patient satisfaction
higher
Assignment Expert
Better patient interaction with physician leads to what? Ans: Higher
perceived care
Guru01 - Stuvia
Patients take more responsibility for care of physician does what? Ans: If
physician has good communication
Why do patients like the opportunity to work with physicians-in-training?
2026
Ans: -Get to spend more time with physicians-in-training
-More aware of details and personal concerns
©
BATHE method for effective communication? Ans: B ackground
A ffect
T roubles
H andling situation
E mpathetic response
Other strategies for effective communcation? Ans: -minimize
distractions
-basic language
-sitting down
, 2 for specific request mail
Maternalistic physician-patient model? Ans: acceptance of physician's
choice for care
Informative physician-patient model? Ans: patient has control over
medial decision
Interpretive physician-patient model? Ans: patient has a sense of self
understanding of care
Deliberative physician-patient model? Ans: focuses on a sense of self
development
Assignment Expert
4 Physician fears for breaking bad news? Ans: -Fear of being blamed
-Fear of bad reaction
Guru01 - Stuvia
-Fear of expressing emotion
-Fear of not knowing the answers
2026
Why are physicians afraid of not knowing all the answers? Ans: -
Delivering bad news could strike sense of failure
©
-Physicians-in-training saying "I don't know" meant failure
NURSE Tool for emotional response? Ans: Naming: Observe emotions
Understanding: Legitimize/validate emotions
Respecting: Acknowledge/Respect work
Supporting: Express support, Patient not alone
Exploring: Encourage patient to voice feelings
4 physician types Ans: Emotionally burdened
Empathetic Pro
Distanced
