DEN 105 Exam 1 Questions and Correct Answers |
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Appointment Scheduler Ans: organizing and maintaining the daily
patient schedule
Clerical and administrative procedures and systems Ans: Managing
patient data
Organizing and maintaining records
Handling patient relations
Assignment Expert
Technology software knowledge Ans: Accounting software
Guru01 - Stuvia
Electronic mail software
Dental practice management software
2026
Spreadsheet software
Computer data input devices Ans: Scanner
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keyboard
mouse
touch screen
Electronic messaging Ans: Email
Web pages
Social media
Texting
faxing
Operation of office equipment Ans: Printers
, 2 for specific request mail
Scanners
Copiers
Fax machines
Shredders
Bookkeeping Ans: Accounts receivable
Accounts payable
Banking
Assignment Expert
Payroll
Guru01 - Stuvia
Records
Accounts receivable Ans: money owed to your business by customers
Accounts payable Ans: money that your business owe to suppliers
2026
Communication skills Ans: Oral and written
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Business management skills Ans: Staff development and supervision
Marketing strategies
Contract negotiations
Legal and ethical issues
Knowledge of chairside assisting Ans: to schedule appointments
To use dental terminology
To correctly code procedures for insurance purposes
To make entries in the patient's chart
provide help when needed in the clinical area