1 for specific request mail
FLORIDA 911 PST Practice Test 2 Questions and
Correct Answers | Latest Update
The first 9-1-1 System test call was made in 1968 was initiated in which
state?
A. Alaska
B. Arkansas
C. Alabama
Assignment Expert
D. Florida Ans: C. Alabama
Appropriate demeanor, procedure and behavior for giving testimony
Guru01 - Stuvia
during a hearing, trial, or grand jury appearance includes all of the
following except:
A. Conveying signs of confidence
2026
B. Being courteous, using appropriate titles
©
C. Never guessing an answer
D. Providing all the information you know Ans: D. Providing all the
information you know
As required by the ADA, communications centers are required to conduct
TDD training:
A. Bi-annually
B. Annually
C. Monthly
D. Quarterly Ans: A. Bi-annually
, 2 for specific request mail
Differences in race, culture, geographical areas, religious beliefs, sexual
orientation and economic status refers to:
A. The communications cycle
B. Human diversity
C. Decision making
D. Call Classification Ans: B. Human diversity
Which of the following is a telephone technique that should be used by
the PST for call handling?
Assignment Expert
A. Forming a bond with the caller
Guru01 - Stuvia
B. Arguing with the caller when needed
C. Filling gaps of silence by humming or other noises
2026
D. Taking control of the conversation Ans: D. Taking control of the
conversation
©
Confidential information includes all of the following except:
A. Name of a 911 caller
B. Description of a suspect vehicle
C. Telephone number of a 911 caller
D. Patient care information Ans: B. Description of a suspect vehicle
Which United States President declared 9-1-1 as the National
Communications Number?
A. President Ronald Reagan
B. President George H.W. Bush
C. President Bill Clinton
, 3 for specific request mail
D. President Barak Obama Ans: C. President Bill Clinton
Florida's Silver Alert Plan was made effective by an executive order on:
A. July 31, 2000
B. October 8, 2008
C. August 30, 2000
D. December 12, 2005 Ans: B. October 8, 2008
A person whose body is unable to regulate blood sugar is:
Assignment Expert
A. Hypertension
Guru01 - Stuvia
B. Hypothermia
C. Seizure
D. Diabetic Ans: D. Diabetic
2026
A fire that overwhelms or envelops completely.
©
A. Alpha/Bravo/Charlie/Delta
B. Reverse lay
C. Fully engulfed
D. Fire out Ans: C. Fully engulfed
All of the following are basic precautions to be taken to protect one and
others in hazardous materials incidents except:
A. Establish a perimeter for an evacuation zone or safe zone
B. Make contact with the product to determine if it is harmful
C. Establish decontamination areas
FLORIDA 911 PST Practice Test 2 Questions and
Correct Answers | Latest Update
The first 9-1-1 System test call was made in 1968 was initiated in which
state?
A. Alaska
B. Arkansas
C. Alabama
Assignment Expert
D. Florida Ans: C. Alabama
Appropriate demeanor, procedure and behavior for giving testimony
Guru01 - Stuvia
during a hearing, trial, or grand jury appearance includes all of the
following except:
A. Conveying signs of confidence
2026
B. Being courteous, using appropriate titles
©
C. Never guessing an answer
D. Providing all the information you know Ans: D. Providing all the
information you know
As required by the ADA, communications centers are required to conduct
TDD training:
A. Bi-annually
B. Annually
C. Monthly
D. Quarterly Ans: A. Bi-annually
, 2 for specific request mail
Differences in race, culture, geographical areas, religious beliefs, sexual
orientation and economic status refers to:
A. The communications cycle
B. Human diversity
C. Decision making
D. Call Classification Ans: B. Human diversity
Which of the following is a telephone technique that should be used by
the PST for call handling?
Assignment Expert
A. Forming a bond with the caller
Guru01 - Stuvia
B. Arguing with the caller when needed
C. Filling gaps of silence by humming or other noises
2026
D. Taking control of the conversation Ans: D. Taking control of the
conversation
©
Confidential information includes all of the following except:
A. Name of a 911 caller
B. Description of a suspect vehicle
C. Telephone number of a 911 caller
D. Patient care information Ans: B. Description of a suspect vehicle
Which United States President declared 9-1-1 as the National
Communications Number?
A. President Ronald Reagan
B. President George H.W. Bush
C. President Bill Clinton
, 3 for specific request mail
D. President Barak Obama Ans: C. President Bill Clinton
Florida's Silver Alert Plan was made effective by an executive order on:
A. July 31, 2000
B. October 8, 2008
C. August 30, 2000
D. December 12, 2005 Ans: B. October 8, 2008
A person whose body is unable to regulate blood sugar is:
Assignment Expert
A. Hypertension
Guru01 - Stuvia
B. Hypothermia
C. Seizure
D. Diabetic Ans: D. Diabetic
2026
A fire that overwhelms or envelops completely.
©
A. Alpha/Bravo/Charlie/Delta
B. Reverse lay
C. Fully engulfed
D. Fire out Ans: C. Fully engulfed
All of the following are basic precautions to be taken to protect one and
others in hazardous materials incidents except:
A. Establish a perimeter for an evacuation zone or safe zone
B. Make contact with the product to determine if it is harmful
C. Establish decontamination areas
