RPB Fundamentals Questions and Correct Answers |
Latest Update
In the Foundation System, which of the following payment types can be
partially refunded using the Patient Refund module?
Ans: Cash and Credit Card, a Check cannot be partially refunded (all or
nothing) using the Patient Refund module
While checking in for today's appointment, a patient explains that he was
here for an appointment last week, but he had to leave the clinic before
Assignment Expert
being seen. He would like his cash copay from last week's visit refunded
to him now. True or False: In the Foundation System, the front desk user
can use the Patient Refund module to issue this refund.
Guru01 - Stuvia
Ans: False, workflow restricts the user to only refunding payments
collected that day
2026
Which payment sources should be allowed to be partially refunded?
Ans: The standard options are configured so that payments paid with a
©
check need to be refunded as all or nothing, but payments made with
other payment sources can be partially given back.
An estimate can be created through which of the following methods?
Ans: Created automatically, based on orders, Search by HB procedures,
Search by HB cases, Use an existing template, Search by PB procedures
True or False: When creating a coverage record in the system, you must
choose the correct Payer and Group Number listed on the subscriber's
insurance card.
Ans: False, payer and plan
True or False: A patient can have more than one guarantor account.
, 2 for specific request mail
Ans: True, however only one guarantor account can be linked to a visit
True or False: It is possible to refund payments collected at the front
desk the same day they are collected.
Ans: True
All the information about the Platinum HMO Benefit Plan?
Ans: Record
All the information about all of the benefit plans in your system?
Assignment Expert
Ans: Master File
Stores the information for a benefit plan's coverage type?
Guru01 - Stuvia
Ans: Item
Updates made to the Platinum HMO Benefit Plan on 1/1/2018?
2026
Ans: Contact
Joan works for Intergalactic Healthcare Systems. At which level of the
©
facility structure does she log in to the system.
Ans: Department
Mary, a patient, has two separate Personal/Family guarantor accounts
after being seen at both the Green Bay Clinic and the Elm Grove Hospital.
Why?
Ans: Different Service Areas
Intergalactic Healthcare Systems is opening a new hospital in the
Eastview Physicians Group service area. What type of record should
represent the new hospital?
Ans: Revenue Location