COMPREHENSIVE
QUESTIONS (FREQUENTLY
TESTED) WITH VERIFIED
ANSWERS GRADED A+
[Document subtitle]
[DATE]
[COMPANY NAME]
[Company address]
, Contact for further consultation
1. Which phase of the helping relationship is involved when the
nurse and a patient meet and become acquainted? Answer:
Orientation
2. Which special zone of touch requires the nurse to get
permission to take a pulse at a patient's wrist? Answer: Consent
3. In a consent zone, what does the nurse need permission to touch?
Answer: Mouth, wrists, and feet
4. Which term describes snide remarks or put-downs between
colleagues? Answer: Lateral violence
5. Which critical thinking attitude motivates the nurse to
communicate and know more about a patient? Answer: Curiosity
6. Which communicative statement indicates a defensive response?
1. "No one here would intentionally lie to you."
2. "This work is incomplete, and it's all your fault."
3. Things are bad, and there's nothing I can do about it."
4. "How can you say you didn't sleep when I heard you snoring all
night?" Answer: 1. "No one here would intentionally lie to you."
, Contact for further consultation
7. Which communication technique is the nurse using when he or
she com- ments on positive aspects of a patient's behavior and
response?
1. Sharing hope
2. Sharing feelings
3. Sharing empathy
4. Sharing observations Answer: 1. Sharing hope
8. Which context factor influencing communication is problem
resolution to be categorized as?
1. Relational
2. Situational
3. Environmental
4. Psychophysiological Answer: 2. Situational
9. Which communication technique is the nurse using when stating,
"I see you haven't eaten anything" while taking a patient's history?
Answer: Sharing observations
, Contact for further consultation
10. Which situational context factor influences communication?
Select all that apply.
1. Privacy levels
2. Emotional status
3. Expression of feelings
4. Information exchange
5. Balance of power and control Answer: 3, 4
11. Which zone of personal space would the nurse be using
when holding an inconsolable infant? Answer: Intimate
12. A patient tells the nurse there is no meaning to life, and that
he or she wants to see the end of it. The nurse asks the patient, "Are
you talking about suicide?" Which term is this communication
technique referred to as?
1. Clarifying
2. Focusing
3. Paraphrasing
4. Self-disclosure Answer: 1. Clarifying