Test Bank for Industrial Relations in Canada 3rd Edition – Robert Hebdon | Complete Chapters | MCQs with Answers | A+ Verified

,1. A strike is an action by workers in which they stop performing duties and do not report to work.
a. True
b. False
ANSWER: True

2. Some argue that the term “employee relations” is anti-union, yet some unions use the term for internal staff positions.
a. True
b. False
ANSWER: True

3. Dunlop’s concept of shared ideology refers to a set of common beliefs held by the actors of the Industrial Relations
system.
a. True
b. False
ANSWER: True

4. Procedural rules refer to the outcomes of employment relationships.
a. True
b. False
ANSWER: False

5. Collective bargaining is the process by which management and labour negotiate the terms and conditions of
employment in a unionized workplace.
a. True
b. False
ANSWER: True

6. A union is a group of employees who bargain the terms and conditions of employment.
a. True
b. False
ANSWER: False

7. Human Resources focus on the relationship between the employee and governmental regulations.
a. True
b. False
ANSWER: False

8. According to Dunlop, the role of Specialized Government Agencies is to develop, implement, and administer
legislation and policies pertinent to the employment relationship.
a. True
b. False
ANSWER: True

9. Dunlop suggests that the distribution of power is somewhat important.
a. True
b. False
ANSWER: False

10. Competitive factors in the product/service market play a large role in Industrial Relations.
a. True

, b. False
ANSWER: True

11. Barbash’s (1987) equity–efficiency theory argues that employers may hold the value of profitability and competitive
advantage.
a. True
b. False
ANSWER: True

12. According to Georgetti, temporary foreign workers should be placed into the permanent immigration stream only
when necessary.
a. True
b. False
ANSWER: False

13. Technology is included in the economics subsystem of the IR systems framework of the textbook.
a. True
b. False
ANSWER: True

14. According to equity–efficiency theory, unions usually focus on efficiency.
a. True
b. False
ANSWER: False

15. Employee morale is a conversion mechanism in the IR systems framework.
a. True
b. False
ANSWER: False

16. Strikes can be both outputs and conversation mechanisms in the IR systems framework.
a. True
b. False
ANSWER: True

17. Dunlop’s concept of shared ideology is not consistent with the human resources/strategic choice view of industrial
relations.
a. True
b. False
ANSWER: True

18. A goal of Marxism is to overthrow management and allow employees to have more control of their workplace.
a. True
b. False
ANSWER: True

19. In looking at the job market we can see a considerable range in term of duties and responsibilities of someone in
industrial relations.
a. True
b. False

,ANSWER: True

20. Money markets do not play a key role in the industrial relations system.
a. True
b. False
ANSWER: False

21. Which term refers to employment relationships and issues, often in unionized workplaces?
a. labour relations
b. employment relations
c. industrial relations
d. workplace relations
ANSWER: c

22. Which term refers to employment relationships and issues between groups of employees (usually in unions) and their
employers (including management groups)?
a. labour relations
b. employment relations
c. industrial relations
d. workforce relations
ANSWER: a

23. Which document outlines the terms and conditions of employment in a unionized workplace?
a. employee handbook
b. policy manual
c. employment contract
d. collective agreement
ANSWER: d

24. Which term refers to the employment relationship between employers and individual employees?
a. labour relations
b. employment relations
c. industrial relations
d. human resources management
ANSWER: d

25. Which term refers to an action by workers in which they cease to perform work duties and do not report to work?
a. slowdown
b. strike
c. dispute
d. walkout
ANSWER: b

26. According to Meltz (1997), which term refers to the employment relationships and issues in union and nonunion
workplaces?
a. labour relations
b. employment relations
c. industrial relations

, d. human resources management
ANSWER: b

27. Who was one of the first scholars to develop a systemized way to examine employment relationships in North
America?
a. John Dunlop
b. Alton Craig
c. Robert Hebdon
d. Travor Brown
ANSWER: a

28. Which of the following describes Dunlop’s definition of shared ideology?
a. a set of ideas and beliefs
b. a set of rules
c. a set of standards
d. a set of behaviours
ANSWER: a

29. How many actors are described in Dunlop’s industrial relations model?
a. 2
b. 3
c. 4
d. 5
ANSWER: b

30. In which context does a shared set of ideas and beliefs figure prominently?
a. strategic choice perspective
b. Marxist political economy
c. Dunlop’s IR systems model
d. equity/efficiency theory
ANSWER: c

31. Although Dunlop focused mostly on the product market, what two areas did he consider to be critical to the
employment relationship?
a. product and labour
b. labour and supply
c. demand and supply
d. product and services
ANSWER: a

32. In the industrial relations system, what does the phrase “web of rules” refer to?
a. clauses in collective agreements
b. steps in preparing for collective bargaining
c. three approaches to defining rights and
responsibilities
d. all the laws governing workplace matters
ANSWER: c

33. Why has Dunlop’s systems approach been criticized over the past 30 years?

, a. It is a classification system.
b. It overestimates the importance of power and
conflict.
c. It lacks explanatory power.
d. It applies to non-union workplaces
ANSWER: c

34. Which of Dunlop’s concepts are most similar to the outputs of the IR systems model in the textbook?
a. substantive rules
b. procedural rules
c. contextual rules
d. shared rules
ANSWER: a

35. Which type of Dunlop’s rules is a collective agreement an example of?
a. substantiv
e
b. procedural
c. contractual
d. legal
ANSWER: a

36. In the IR system, outputs of the system flow back to the external environment. What is this process called?
a. external inputs
b. internal inputs
c. feedback loop
d. conversion loop
ANSWER: c

37. According to the textbook’s adaptation of Dunlop’s IR systems model, which group is added as actors in the IR
system?
a. labour (employees and their
associations)
b. employers and their associations
c. government and associated agencies
d. end users
ANSWER: d

38. According to the text, the decrease in unionization in the United States calls into question one of Dunlop’s concepts.
Which concept is called into question?
a. actors
b. contexts
c. shared ideology
d. web of rules
ANSWER: c

39. Which of the following are internal inputs of Craig’s IR system?
a. government
b. actors