for
Working in Groups ym ym
Communication Principles and Strategies
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Eighth Edition ym
Isa Engleberg
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Prince George‘s Community College
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Dianna Wynn ym
StandPoint Strategies LLC
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,Table Of Contents
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Chapter 1: Introduction to Group Communication
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Chapter 2: Group Development
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Chapter 3: Participation in Groups
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Chapter 4: Diversity in Groups
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Chapter 5: Leadership in Groups
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Chapter 6: Verbal and Nonverbal Communication in Groups
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Chapter 7: Listening and Responding in Groups
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Chapter 8: Conflict and Cohesion in Groups
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Chapter 9: Decision Making and Problem Solving in Groups
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Chapter 10: Critical Thinking and Argumentation in Groups
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Chapter 11: Group Meetings
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Chapter 12: Group Presentations
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Chapter 1 ym
Introduction to Group Communication ym ym ym
Key: Answer, Page, Type, Learning Objective, Level
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A=Applied
ii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
,C=Conceptual ym
F=Factual Lev ym
el
(1)=Easy; (2)=Moderate; (3)=Difficult
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1% Easy ym
83 % Moderate
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16% Difficult LO=Learni
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ng Objective SG=Used in
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ym Study Guide p=page TB
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_Engleberg_Chapter 1 ym
Multiple Choice Single Select
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1) According to a study commissioned by the Association of American Colleges and Uni
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versities (AAC&U) that asked 496 employers to rank the essential learning outcomes n
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eeded by college graduates entering the workforce, which outcome ranked highest?
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a) ability to work in teams ym ym ym ym
b) critical thinking ym
c) digital literacy ym
d) ability to analyze and interpret data
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e) the application of knowledge to real-world settings
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Answer: a ym
Learning Objective 1.1: Describe the pervasiveness and importance of group work. T
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opic 1.1: The Importance of Groups
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Difficulty Level: Easy ym ym
Skill Level: Understand the Concepts
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2) The state in which the effective collaboration of group members produces better results than
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iii
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.
, what would be expected, given the sum of skills and abilities of individual members workin
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g alone, is known as
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a) interaction
b) common goals ym
c) interdependence
d) synergy
e) working
Answer: d
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.1: Advantages of Working in Groups Di
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fficulty Level: Moderate ym ym
Skill Level: Understand the Concepts
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3) Which of the following characteristics is a disadvantage of working in groups?
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f) Groups make better decisions when working on complex tasks.
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g) Working in groups enhances member learning. ym ym ym ym ym
h) Groups require significant time, energy, and resources.
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i) Groups are often more creative than members working alone.
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j) Members usually enjoy working with others in groupsym ym ym ym ym ym ym
. Answer: c
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Learning Objective 1.2: Compare the advantages and disadvantages of working in groups.
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Topic 1.2.2: Disadvantages of Working in Groups
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mDifficulty Level: Moderate ym ym
Skill Level: Understand the Concepts
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4) Which of the following situations best represents group communication as defined in th
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e text?
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k) people talking in an elevator ym ym ym ym
l) people discussing the weather at an airport
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m) fans cheering at a baseball game
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n) jury members deliberating a court case
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o) a congregation listening to a sermon
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Answer: d
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Learning Objective 1.3: Explain the importance of the five key elements in the definition of
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group communication.
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iv
Copyright © 2025, 2017, 2013 by Pearson Education, Inc. All rights reserved.