EPIC TEST EXAMS QUESTIONS AND
ANSWERS WITH CORRECT
SOLUTIONS100% / LATEST UPDATED
What is the consequences of deferring a claim, and under what circumstance might you
do so? - CORRECT ANSWES -- Leaves WQ waiting for INS response
True or False: Cash Management tracks how much of a deposited payment has been
posted in Resolute. - CORRECT ANSWES -- True
Which record stores information about the person responsible for the balance on
charges? - CORRECT ANSWES -- Guarantor
When creating a coverage record in the system, you must choose the correct
____________ and ____________ listed on the subscriber's insurance card. -
CORRECT ANSWES -- plan;ID
True or False: A patient can have more than one guarantor account. - CORRECT
ANSWES -- True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - CORRECT ANSWES -- A,B,C
When you are entering subscriber information for a new coverage, which button can
you click to save you time if the patient and the subscriber have the same addresses? -
CORRECT ANSWES -- Pull Info
True or False: When you schedule a walk-in appointment, the system automatically
selects the first available time slot for the physician - CORRECT ANSWES -- True
You are updating a patient's registration information. That patient hands you her new
insurance card. You look for the insurance in the system but can't find it. What should
you do?
, A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - CORRECT
ANSWES -- C
Which of the following payment types can be partially refunded using the POS Refund
module?
A)Check
B)Credit Card
C)Cash - CORRECT ANSWES -- Cash
True or False: The front desk user can use the POS Refund module to issue a refund
from a last week's visit. - CORRECT ANSWES -- False
True or False: It is possible to refund payments collected at the front desk the same
day they are collected. - CORRECT ANSWES -- True
What is the purpose of counting the number of bills and recording the check and their
amounts? - CORRECT ANSWES -- Double checking money in system with money in
drawer.
Which button automatically matches the money you recorded from your cash drawer
with the money posted in the system? - CORRECT ANSWES -- Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- A
Can enter charges that will post in Professional Billing
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- A,B
Can enter charges that will post in Hospital Billing
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- A
Calculates prices in Charge Entry
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- B
ANSWERS WITH CORRECT
SOLUTIONS100% / LATEST UPDATED
What is the consequences of deferring a claim, and under what circumstance might you
do so? - CORRECT ANSWES -- Leaves WQ waiting for INS response
True or False: Cash Management tracks how much of a deposited payment has been
posted in Resolute. - CORRECT ANSWES -- True
Which record stores information about the person responsible for the balance on
charges? - CORRECT ANSWES -- Guarantor
When creating a coverage record in the system, you must choose the correct
____________ and ____________ listed on the subscriber's insurance card. -
CORRECT ANSWES -- plan;ID
True or False: A patient can have more than one guarantor account. - CORRECT
ANSWES -- True
Which of the following is stored in the patient record? (Circle all that apply)
A) Medical Record Number (MRN)
B)Emergency contacts
C)Clinical Documentation
D)Insurance Coverage - CORRECT ANSWES -- A,B,C
When you are entering subscriber information for a new coverage, which button can
you click to save you time if the patient and the subscriber have the same addresses? -
CORRECT ANSWES -- Pull Info
True or False: When you schedule a walk-in appointment, the system automatically
selects the first available time slot for the physician - CORRECT ANSWES -- True
You are updating a patient's registration information. That patient hands you her new
insurance card. You look for the insurance in the system but can't find it. What should
you do?
, A)Select a coverage with the closest name
B)Do not enter her insurance information
C)Select a generic coverage and enter information from the card
D)Call somebody who has more security than you to do the search - CORRECT
ANSWES -- C
Which of the following payment types can be partially refunded using the POS Refund
module?
A)Check
B)Credit Card
C)Cash - CORRECT ANSWES -- Cash
True or False: The front desk user can use the POS Refund module to issue a refund
from a last week's visit. - CORRECT ANSWES -- False
True or False: It is possible to refund payments collected at the front desk the same
day they are collected. - CORRECT ANSWES -- True
What is the purpose of counting the number of bills and recording the check and their
amounts? - CORRECT ANSWES -- Double checking money in system with money in
drawer.
Which button automatically matches the money you recorded from your cash drawer
with the money posted in the system? - CORRECT ANSWES -- Select All
Charges go through the Charge router
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- A
Can enter charges that will post in Professional Billing
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- A,B
Can enter charges that will post in Hospital Billing
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- A
Calculates prices in Charge Entry
A)Charge Router Charge Entry
B)PB Charge Entry - CORRECT ANSWES -- B
