HIMT2300 CH. 25 | QUESTIONS AND ANSWERS | 2026
UPDATE | WITH COMPLETE SOLUTION
planning and controlling Answer - Performance measurement supports the
managerial functions of _____.
planning and controlling
planning and organizing
organizing and directing
directing and controlling
parallel Answer - At Community Memorial Hospital, the coding area has five
coders. Each coder is responsible for coding, abstracting, tracking records,
answering phones, and maintaining productivity logs. This is an example of
_____ work division.
parallel
unit
serial
serial unit
job procedure Answer - The statement "Enter birth date using the format
MMDDYYYY" would most likely be found in a _____.
job procedure
work distribution chart
workflow process
, movement diagram
What individual performance problems will be eliminated by the change?
Answer - Which of the following is not a fundamental question to be
considered as part of every performance improvement effort?
How will one know that the proposed change will be an improvement?
What is the goal of the proposed change?
What individual performance problems will be eliminated by the change?
What changes can be made that may result in an improvement?
According to facility policy, which is applied consistently Answer - The
workweek in a healthcare facility is defined _____.
According to facility policy, which is applied consistently
As spanning from Sunday to Sunday
According to strict definitions in the Fair Labor Standards Act
On a case-by-case basis
True Answer - True or False? Six Sigma uses "soft tools" in its management
strategy such as meeting agendas, ground rules and activity reports.
Serial Answer - Coders at Medical Center Hospital are expected to do a high
volume of coding. Their department also includes a clerical support person
who handles phone calls, tracks records to be coded, and maintains
productivity logs. An abstract clerk ensures coded data is in the health
information system. This is an example of _____ work division.
parallel
unit
serial
serial unit
UPDATE | WITH COMPLETE SOLUTION
planning and controlling Answer - Performance measurement supports the
managerial functions of _____.
planning and controlling
planning and organizing
organizing and directing
directing and controlling
parallel Answer - At Community Memorial Hospital, the coding area has five
coders. Each coder is responsible for coding, abstracting, tracking records,
answering phones, and maintaining productivity logs. This is an example of
_____ work division.
parallel
unit
serial
serial unit
job procedure Answer - The statement "Enter birth date using the format
MMDDYYYY" would most likely be found in a _____.
job procedure
work distribution chart
workflow process
, movement diagram
What individual performance problems will be eliminated by the change?
Answer - Which of the following is not a fundamental question to be
considered as part of every performance improvement effort?
How will one know that the proposed change will be an improvement?
What is the goal of the proposed change?
What individual performance problems will be eliminated by the change?
What changes can be made that may result in an improvement?
According to facility policy, which is applied consistently Answer - The
workweek in a healthcare facility is defined _____.
According to facility policy, which is applied consistently
As spanning from Sunday to Sunday
According to strict definitions in the Fair Labor Standards Act
On a case-by-case basis
True Answer - True or False? Six Sigma uses "soft tools" in its management
strategy such as meeting agendas, ground rules and activity reports.
Serial Answer - Coders at Medical Center Hospital are expected to do a high
volume of coding. Their department also includes a clerical support person
who handles phone calls, tracks records to be coded, and maintains
productivity logs. An abstract clerk ensures coded data is in the health
information system. This is an example of _____ work division.
parallel
unit
serial
serial unit
