HRTM 344 EXAM 1 QUESTIONS AND ANSWERS
HRM - CORRECT ANSWER✅✅The policies, practices, and systems that influence employees' behavior,
attitudes, and performance
How do managers view human resources? - CORRECT ANSWER✅✅Managers (economists) view HR as
an Expense rather than a Value to their organization
What is Human Capital? - CORRECT ANSWER✅✅An organization's employees described in terms of
their: training, experience, judgment, intelligence, relationships, insight - the employee characteristics
that can add economic value to the organization
In an organization who should be concerned with HRM? - CORRECT ANSWER✅✅Managers, supervisors
(enforcers of HR), and HR
Ethics - CORRECT ANSWER✅✅Fundamental principles of right and wrong
- Ethical behavior is one that is consistent with these principles
- General public does not have positive perceptions of the ethical conduct of US businesses
Employee's Rights - CORRECT ANSWER✅✅Free consent: People have the right to be treated only as
they knowingly and willing consent to be treated
Privacy: People have the right to do as they wish in their private lives
Freedom of conscience: People have the right to refuse to do what violates their moral beliefs
Freedom of speech: People have the right to criticize and organization's ethics if they do so in good
conscience and their criticism does not violate the rights of individuals in organization
Due process: If people believe their rights are being violated, they have the right to a fair and impartial
hearing
What are some of top qualities employers are looking for in employees? - CORRECT ANSWER✅✅-
Teamwork skills
- Decision making, problem solving
- Planning, prioritizing skills
, - Verbal communication skills
- Gathering/processing information
- All of the above
Aging Workforce - CORRECT ANSWER✅✅Older workers taking temporary assignments
- From 2012-2022, the fastest growing age group is expected to be workers 55 and older
Challenges of Aging Workforce - CORRECT ANSWER✅✅HRM spends much time on retirement planning,
retraining and motivating workers
- organizations struggle to control rising costs of health care and benefits
- Mangers will supervise employees much older than them
- Organizations must find ways to prepare youth labor force
Diverse Workplace - CORRECT ANSWER✅✅The fastest growing of categories are Asian and "other
groups" because these groups are experiencing immigration and birthrates above the national average.
Reliance on Knowledge of Workers - CORRECT ANSWER✅✅Many need "on the job" training ---> HR
provides training
- Company needs these workers in order to produce its services and products
High-Performance work system - CORRECT ANSWER✅✅- Organizations that have the best possible fit
between their social system (people and how they interact) and technical system (equipment and
processes)
- Organizations in which technology, organizational structure, people and processes work together
seamlessly to give an organization a competitive advantage
Employee Empowerment - CORRECT ANSWER✅✅- Employees deliver the best result if they are fully
engaged in their work
- Giving employees responsibility and authority to make decisions regarding all aspects of product
development or customer service
HRM - CORRECT ANSWER✅✅The policies, practices, and systems that influence employees' behavior,
attitudes, and performance
How do managers view human resources? - CORRECT ANSWER✅✅Managers (economists) view HR as
an Expense rather than a Value to their organization
What is Human Capital? - CORRECT ANSWER✅✅An organization's employees described in terms of
their: training, experience, judgment, intelligence, relationships, insight - the employee characteristics
that can add economic value to the organization
In an organization who should be concerned with HRM? - CORRECT ANSWER✅✅Managers, supervisors
(enforcers of HR), and HR
Ethics - CORRECT ANSWER✅✅Fundamental principles of right and wrong
- Ethical behavior is one that is consistent with these principles
- General public does not have positive perceptions of the ethical conduct of US businesses
Employee's Rights - CORRECT ANSWER✅✅Free consent: People have the right to be treated only as
they knowingly and willing consent to be treated
Privacy: People have the right to do as they wish in their private lives
Freedom of conscience: People have the right to refuse to do what violates their moral beliefs
Freedom of speech: People have the right to criticize and organization's ethics if they do so in good
conscience and their criticism does not violate the rights of individuals in organization
Due process: If people believe their rights are being violated, they have the right to a fair and impartial
hearing
What are some of top qualities employers are looking for in employees? - CORRECT ANSWER✅✅-
Teamwork skills
- Decision making, problem solving
- Planning, prioritizing skills
, - Verbal communication skills
- Gathering/processing information
- All of the above
Aging Workforce - CORRECT ANSWER✅✅Older workers taking temporary assignments
- From 2012-2022, the fastest growing age group is expected to be workers 55 and older
Challenges of Aging Workforce - CORRECT ANSWER✅✅HRM spends much time on retirement planning,
retraining and motivating workers
- organizations struggle to control rising costs of health care and benefits
- Mangers will supervise employees much older than them
- Organizations must find ways to prepare youth labor force
Diverse Workplace - CORRECT ANSWER✅✅The fastest growing of categories are Asian and "other
groups" because these groups are experiencing immigration and birthrates above the national average.
Reliance on Knowledge of Workers - CORRECT ANSWER✅✅Many need "on the job" training ---> HR
provides training
- Company needs these workers in order to produce its services and products
High-Performance work system - CORRECT ANSWER✅✅- Organizations that have the best possible fit
between their social system (people and how they interact) and technical system (equipment and
processes)
- Organizations in which technology, organizational structure, people and processes work together
seamlessly to give an organization a competitive advantage
Employee Empowerment - CORRECT ANSWER✅✅- Employees deliver the best result if they are fully
engaged in their work
- Giving employees responsibility and authority to make decisions regarding all aspects of product
development or customer service
