culture correct answers An integrated pattern of socially
transmitted behaviors, including all products of human work and thoughts specific to a group of
persons, that guide formulation of worldviews and decision-making processes
cultural diversity correct answers America has always been a "melting pot" of cultures,
ethnicities,
and races
Vital for members of the health care systems to be familiar with
demographic characteristics of the population served
The U.S. continues an experience of immigration
Many cultural and ethnic groups now prefer to preserve their
heritage rather than becoming "Americanized"
Projections indicate that the Anglo-American (white) culture will
become a minority in the U.S. by the middle of the 21st century
Nurses must also recognize that disease prevalence varies among
certain ethnic and racial groups
goals and objectives with culture correct answers Increase nursing recruitment and retention
with nurses and staff from different cultural backgrounds
Attain a cultural profile that reflects the
current population demographics
Meanwhile, prepare nurses and healthcare
professionals to acquire cultural competence
cultural competence correct answers -Integration of knowledge, attitudes,
,and skills that enable effective and appropriate communications and behaviors when working
with people from one or more cultures different from one's own
-The thoughts, communications, actions,
customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups.
-Culture defines how health care information is
received, how rights and protections are exercised, what is considered to be a health problem,
who should provide treatment for the problem, and what treatment should be given.
-the continuous process of developing cultural awareness, cultural knowledge, cultural skills, and
cultural desire which lead to effective client outcomes.
steps the achieve cultural competence correct answers STEP 1: Examining one's own values,
beliefs, biases, and prejudice
STEP 2: Build Cultural Awareness
STEP 3: Learn Cultural Specific Communication
Strategies
STEP 4: Interacting with People from Different Cultures
STEP 5: Identify and Acknowledge Mistakes
STEP 6: Remediate Cultural Mistakes
Examining one's own values, beliefs, biases, and prejudice correct answers Identify negative
attitudes and
beliefs
Implicit and explicit attitudes Change is a process Tools to measure cultural sensitivity
Build Cultural Awareness correct answers Awareness of one's own cultural beliefs is
essential to becoming sensitive to the values, beliefs, and practice of others.
It is important to acknowledge the value of
diversity, and recognize there may not be one "right way".
Understand how cultural beliefs affect care
, delivery
By doing so can begin to change behaviors
and attitudes toward patients from other cultures
Example: Scheduled appointments
Learn Cultural Specific Communication
Strategies correct answers Must first become aware cultural
differences
Verbal and non-verbal communication
patterns
Direct eye contact Empathy Speech (tone, pace, language) Gestures
Interacting with People from Different Cultures correct answers Requires risk taking
Respectful engagement encouraged
Ask questions before acting
Examples on space and touching
The importance of interpreters (preferred) or translators
Identify and Acknowledge Mistakes correct answers Errors of similarity
-In one country can be many different cultural
groups and many different languages and dialects.
Errors of assumptions
-Racial profiling
-Blend of folk remedies and Western medicine
Best practice is to ask questions and apologize when misinterpret
'BE SINCERE'