cultural competency correct answers awareness, knowledge, and skills
coming together of two worldviews correct answers all counseling is this
comfort zones correct answers the safe places from where we generally operate, where things are
familiar and predictable, ans where we feel most in control
learning edge correct answers the middle ground between comfort zone and out of control. This
is where we learn best
history is written correct answers by the winners
etic correct answers culturally universal perspective
emic correct answers culturally specific perspective
multiple levels of identity correct answers individual level (diff), group level (same), universal
level (same)
psychology has generally focused correct answers on the individual and universal levels, while
neglecting group level
culturally different communication styles correct answers black - direct, passionate, forthright,
native american - speak softly, indirect gaze, interject less freq, white - speak loudly, direct eye
contact, direct verbal approach, asian - subtlety and indirectness, latino - non-confrontational
basis of CBT correct answers thoughts + emotions =behavior
,race correct answers a group having a common origin and exhibiting relatively constant
genetically determined physical traits
racism correct answers behavior that denies access or privilege to one racial group while granting
access to another racial group
Sources of racism correct answers the individual, insitutional/organizational (like hiring
practices), and society (incl media)
ethnicity correct answers sense of identity that stems from common ancestry, history, nationally,
religion or race
culture correct answers An integrated system of beliefs, of values, of customs and of institutions
which express these beliefs, values and customs which binds a society together and gives it a
sense of dignity, security, and continuity
diversity correct answers individual differences and characteristics by which persons may self-
define; may include age, sexual orientation, physical ability, residential location, gender,
religious and SES
minority group correct answers any category of people who have been discriminated against or
subjected to unequal treatment/oppression largely because of group membership
all isms correct answers come from the perception that there is a limited amount of resources and
we have to get all that we can ourselves
impact of socialization correct answers Stereotyping (cognitive), prejudice (affective),
discrimination (behavioral)
stereotypes lead to prejudice correct answers prejudice leads to discrimination
,difference between preference and prejudice correct answers preference is largely unemotional,
whereas prejudice involves emotions
Tuskegee experiment correct answers 40 year study of untreated syphyllis in black men
ethnic minorities see counselors correct answers as being in a discipline that seeks to maintain
status quo
genetically deficient model correct answers the minority person is genetically deficient to the
majority
culturally deficient model correct answers all minorities are culturally disadvantaged, deficient,
or deprived
culturally diverse model correct answers different but not worse
organizations are microcosms correct answers of the wider society from which they originate. as
a result, they are likley to be reflections of the monocultural values and practices of the larger
culture
entities that inevitably resist change correct answers organizations
social justice counseling correct answers equal access & opportunity, reduce disparities in
education, health care, and employment, broaden role of helping professional
ethnocentric monoculturalism correct answers operates outside conscious awareness
credibility correct answers the constellation of characteristics that make certain individuals
appear worthy of belief, capable, entitled to confidence, reliable, and trustworthy
, psychological sets of clients correct answers economic
problem-solving
identity
consistency
authority
expertness correct answers demonstrating the ability to help the client
trustworthiness correct answers encompasses such factors as sincerity, openness, honesty, and
perceived lack of motivation for personal gain
worldviews correct answers determines how people perceive their relationship to the world;
affect how we think, define events, make decisions, and behave
locus of control correct answers internal - all depends on them, external - all depends on
someone else
locus of responsibility correct answers internal - all my fault, external - all someone else's fault
sociology correct answers study of people groups, how they function within themselvs and with
others
globalization correct answers "increasingly interconnectivity of the poliical, tech, economic, and
social life of the poeple groups of this planet
in census, 7M americans correct answers define themselves as more than one race