Introduction
Saudi Xerox is the representation of Xerox in Saudi Arabia. It is one of Olayan Group
Companies. It was established in 1986 with business lines that provide solutions to problems and
improve printing technology through an innovative vision. The vision aims to maximize
productivity and efficiency to create a better work environment. Saudi Xerox tries to transform
the experience of how people work by giving them the freedom to solve problems. Thus, they
become more productive and able to take new challenges. Besides, it helps clients to have a
better work environment by providing powerful, sustainable technologies that help collaborators
connect, communicate and work anytime, no matter where they are.
The problem of the project
Since its inception in 2018, Saudi Xerox has been processing sales orders in paper form.
That required filling out the forms of the implementation steps. Moreover, managers also
monitored the status of requests and opportunities through several procedures. That process was
time-consuming and caused difficulty in extracting follow-up reports, and slowed down the
decision-making processes.
Therefore, Saudi Xerox needs to implement a development plan for its data systems to meet the
market demands using the salesforce system.
Using Strategy Tools & Articles
1- Why Business Models Matter
2- BMCanvas
3- KPIs report
, According to Parmenter (2011, p. 13), Key Performance Indicators (KPI) are a set of
measures that assess the organization's performance on how effectively the organization achieves
its objectives which are crucial for the current and future success of the organization. Many
organizations have widely used vital Performance Indicators (KPI) and for organizations to
identify the right KPIs; it has to have clear objectives and strategic directions that align with KPIs
set.
4- Strategy Execution Module, Building The Balanced Scorecard
Accounting academic Dr. Robert Kaplan and business executive and theorist Dr. David
Norton first introduced the balanced scorecard. The Harvard Business Review first published it
in the 1992 article "The Balanced Scorecard—Measures That Drive Performance." Both Kaplan
and Norton took previous metric performance measures and adapted them to include
nonfinancial information. Companies can easily identify factors hindering business performance
and strategic outline changes tracked by future scorecards. The balanced scorecard model
reinforces good behavior in an organization by isolating four separate areas that need to be
analyzed. These four areas, also called legs, involve learning and growth, business processes,
customers, and finance. The balanced scorecard is used to attain objectives, measurements,
initiatives, and goals that result from these four primary functions of a business. Companies can
easily identify factors hindering business performance and strategic outline changes tracked by
future scorecards. The balanced scorecard can provide information about the company as a
whole when viewing company objectives. An organization may use the balanced scorecard
model to implement strategy mapping to see where value is added within an organization. A
company also uses a balanced scorecard to develop strategic initiatives and strategic objectives
Saudi Xerox is the representation of Xerox in Saudi Arabia. It is one of Olayan Group
Companies. It was established in 1986 with business lines that provide solutions to problems and
improve printing technology through an innovative vision. The vision aims to maximize
productivity and efficiency to create a better work environment. Saudi Xerox tries to transform
the experience of how people work by giving them the freedom to solve problems. Thus, they
become more productive and able to take new challenges. Besides, it helps clients to have a
better work environment by providing powerful, sustainable technologies that help collaborators
connect, communicate and work anytime, no matter where they are.
The problem of the project
Since its inception in 2018, Saudi Xerox has been processing sales orders in paper form.
That required filling out the forms of the implementation steps. Moreover, managers also
monitored the status of requests and opportunities through several procedures. That process was
time-consuming and caused difficulty in extracting follow-up reports, and slowed down the
decision-making processes.
Therefore, Saudi Xerox needs to implement a development plan for its data systems to meet the
market demands using the salesforce system.
Using Strategy Tools & Articles
1- Why Business Models Matter
2- BMCanvas
3- KPIs report
, According to Parmenter (2011, p. 13), Key Performance Indicators (KPI) are a set of
measures that assess the organization's performance on how effectively the organization achieves
its objectives which are crucial for the current and future success of the organization. Many
organizations have widely used vital Performance Indicators (KPI) and for organizations to
identify the right KPIs; it has to have clear objectives and strategic directions that align with KPIs
set.
4- Strategy Execution Module, Building The Balanced Scorecard
Accounting academic Dr. Robert Kaplan and business executive and theorist Dr. David
Norton first introduced the balanced scorecard. The Harvard Business Review first published it
in the 1992 article "The Balanced Scorecard—Measures That Drive Performance." Both Kaplan
and Norton took previous metric performance measures and adapted them to include
nonfinancial information. Companies can easily identify factors hindering business performance
and strategic outline changes tracked by future scorecards. The balanced scorecard model
reinforces good behavior in an organization by isolating four separate areas that need to be
analyzed. These four areas, also called legs, involve learning and growth, business processes,
customers, and finance. The balanced scorecard is used to attain objectives, measurements,
initiatives, and goals that result from these four primary functions of a business. Companies can
easily identify factors hindering business performance and strategic outline changes tracked by
future scorecards. The balanced scorecard can provide information about the company as a
whole when viewing company objectives. An organization may use the balanced scorecard
model to implement strategy mapping to see where value is added within an organization. A
company also uses a balanced scorecard to develop strategic initiatives and strategic objectives
