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Which term refers to application menus and modules which you may want to
access quickly and often?
A. Breadcrumb
B. Favorite
C. Tag
D. Bookmark Correct
B. Favorite
What is generated from the Service Catalog once a user places an order for an
item or service?
A. A change request
B. An Order Guide
C. A request
D. An SLA Correct
C. A request
,From the User menu, which actions can a user select? (Choose three.)
A. Send Notifications
B. Log Out ServiceNow
C. Elevate Roles
D. Impersonate Users
E. Order from Service Catalog
F. Approve Records
B. Log Out ServiceNow
C. Elevate Roles
D. Impersonate Users
Buttons, form links, and context menu items are all examples of what type of
functionality?
A. Business Rule
B. UI Action
C. Client Script
D. UI Policy
B. UI Action
,Which of the following is true of Service Catalog Items in relation to the
Service Catalog?
A. They run behind the scenes.
B. They are the building blocks.
C. They are optional.
D. They provide options.
B. They are the building blocks.
Table Access Control rules are processed in the following order:
A. any table name (wildcard), parent table name, table name
B. table name, parent table name, any table name (wildcard)
C. parent table name, table name, any table name (wildcard)
D. any table name (wildcard), table name, parent table name
B. table name, parent table name, any table name (wildcard)
What is the platform name for the User table?
A. u_users
B. sys_users
C. x_users
D. sys_user
D. sys_user
, Your customer wants to update a notification, so it is sent to the caller and also
to the manager of the caller. How would you approach this requirement?
A. Set who will receive to subscribable
B. on the send to tab, add caller field, dot walk to caller's manager to add
manager.
C. Create workflow and include a notification in the workflow
D. on who will receive tab, select copy manager checkbox.
E. on who will receive tab, add caller field, dot walk to caller's
Manager to add managers.
E. on who will receive tab, add caller field, dot walk to caller's Manager to
add managers.
A REQ number in the Service Catalog represents...
A. the order number.
B. the stage.
C. the task to complete.
D. the individual item in the order
A. the order number.
Which would NOT appear in the History section of the Application Navigator?
A. Records
B. UI Pages
C. Lists
D. Forms
B. UI Pages