STUDY GUIDE 2026 QUESTIONS WITH
VERIFIED ANSWERS GRADED A+
⩥ What organizational principle focuses on rapid decision-making so
they should be flat structures WITHOUT intermediate levels? Answer:
Lean organizational
⩥ What organizational principle focuses on accomplishing wartime
tasks WITHOUT reorganizing? Answer: Emphasis on wartime tasks
⩥ What Air Force Medical Service (AFMS) objective focuses on the
appropriate utilization of people and resource applied through
EFFECTIVE management? Answer: Best Value
⩥ What CANNOT be a subdivision of a wing? Answer: Numbered Air
Force (NAF)
⩥ What level of organization usually has between 1,000 to 5,000
personnel? Answer: Wing
⩥ What level of organization usually has between 500 to 2,000
personnel? Answer: Group
,⩥ Which option is NOT a type of MTF? Answer: Acute care
⩥ What type of MTF can have from TWO to SIX squadrons? Answer:
Typical clinic model
⩥ What type treatment facility model is the MOST common in the Air
Force? Answer: Typical clinic model
⩥ When was the medical squadron model implemented? Answer: 1
January 2012
⩥ What flight takes care of all the administrative needs for the medical
squadrons? Answer: P&A
⩥ What flight takes care of the manpower and budget for the medical
squadron? Answer: RMO
⩥ What is an example of non-verbal communication? Answer: Making
eye contact
⩥ What is the MOST important customer service skill? Answer:
Listening
,⩥ What shows the customer how YOU INTERPRETED the problem
and gives them a chance to clear up ANY CONFUSION so you can take
proper action? Answer: Paraphrase
⩥ What is the APPROPRIATE response when calling another office?
Answer: "Hi, This is Airman Smith from Outpatient records, I'm
calling..."
⩥ What is the step after creating an outline? Answer: Select a format
⩥ During the EDITING process, addressing phrases such as: final
completion, month of August, or close proximity, is an example of
Answer: Remove unnecessary words
⩥ AF Form 1768, Staff Summary Sheet does all of the following
(coordinates, introduces, summarizes), EXCEPT Answer: Distributes
⩥ Who maintains various checklists relating to inspectable areas?
Answer: AFIA (Air Force Inspection Agency)
⩥ What is the automated self-inspection tool the AFMS MTFs use?
Answer: MITC (Management Internal Control Toolset)
⩥ What are examples of INTERNAL memory? Answer: CMOS, RAM,
ROM, CM
, ⩥ The following are all TYPES of servers EXCEPT: Answer: Word
⩥ What standard system is the DOD standard automated system that you
will use as a HSM for patient registration, patient appointment, and
patient scheduling? Answer: CHC
⩥ What is used in acute hospital environments, providing point-of-care
data captured at the patient's bedside for physiological devise,
fetal/uterine devise, ventilators, and other patient care machines?
Answer: Essentris.
⩥ What information systems application is the Air Force Medical
Service's INTRANET site? Answer: Kx
⩥ What is the response time for trouble tickets/work orders if the level is
elevated? Answer: 1 hour
⩥ How many support tiers are used in help desk environments? Answer:
Four
⩥ Inventories MUST be kept in the equipment custodian folder for the
number of years: Answer: 2