UNIVERSITY OF SOUTH AFRICA
College of Human Sciences — Department of English Studies
⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄⋄
ENG1504: English for Academic Purposes
Assignment 02 — Investigative Report — Semester 1, 2026
⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄⋄
ENG1504
Module Code:
Practising Workplace English
Module Name:
Assignment 02
Assignment Number:
[Insert Unique Number]
Unique Number:
Semester 1, 2026
Semester:
[Insert Student Name]
Student Name:
[Insert Student Number]
Student Number:
30 March 2026
Due Date:
50
Total Marks:
Submitted in partial fulfilment of the requirements for ENG1504 — UNISA 2026
, UNISA | ENG1504 Assignment 02 — Semester 1, 2026
Contents
1 1. TERMS OF REFERENCE 4
2 2. PROCEDURES 5
2.1 2.1 Review of Tenant Correspondence and Lease Records . . . . . . . . . . . . . 5
2.2 2.2 Structured Interviews with Current and Departing Tenants . . . . . . . . . . 5
2.3 2.3 Physical Observation and Site Inspection of the Retail Park . . . . . . . . . . 5
2.4 2.4 Analysis of Sales and Footfall Data . . . . . . . . . . . . . . . . . . . . . . . . 6
3 3. FINDINGS 7
3.1 3.1 Findings from the Review of Tenant Correspondence and Lease Records . . 7
3.2 3.2 Findings from Structured Interviews with Tenants . . . . . . . . . . . . . . . 7
3.3 3.3 Findings from the Site Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.4 3.4 Findings from the Analysis of Sales and Footfall Data . . . . . . . . . . . . . 8
4 4. CONCLUSIONS 9
4.1 4.1 Uncompetitive Rental Rates Against a Backdrop of Declining Trade . . . . . 9
4.2 4.2 Infrastructure Neglect Has Undermined the Retail Park’s Attractiveness . . . 9
4.3 4.3 External Competition Has Shifted the Customer Base Without a Strategic Re-
sponse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5 5. RECOMMENDATIONS 10
5.1 5.1 Engage Tenants in Lease Renegotiation and Introduce Performance-Linked
Rental Reviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.2 5.2 Prioritise Repair and Maintenance of the Retail Park’s Physical Infrastructure 10
5.3 5.3 Develop a Tenant Mix and Marketing Strategy to Differentiate Just-Ice from
Competitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Page 2 of 11
College of Human Sciences — Department of English Studies
⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄⋄
ENG1504: English for Academic Purposes
Assignment 02 — Investigative Report — Semester 1, 2026
⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄ ⋄⋄
ENG1504
Module Code:
Practising Workplace English
Module Name:
Assignment 02
Assignment Number:
[Insert Unique Number]
Unique Number:
Semester 1, 2026
Semester:
[Insert Student Name]
Student Name:
[Insert Student Number]
Student Number:
30 March 2026
Due Date:
50
Total Marks:
Submitted in partial fulfilment of the requirements for ENG1504 — UNISA 2026
, UNISA | ENG1504 Assignment 02 — Semester 1, 2026
Contents
1 1. TERMS OF REFERENCE 4
2 2. PROCEDURES 5
2.1 2.1 Review of Tenant Correspondence and Lease Records . . . . . . . . . . . . . 5
2.2 2.2 Structured Interviews with Current and Departing Tenants . . . . . . . . . . 5
2.3 2.3 Physical Observation and Site Inspection of the Retail Park . . . . . . . . . . 5
2.4 2.4 Analysis of Sales and Footfall Data . . . . . . . . . . . . . . . . . . . . . . . . 6
3 3. FINDINGS 7
3.1 3.1 Findings from the Review of Tenant Correspondence and Lease Records . . 7
3.2 3.2 Findings from Structured Interviews with Tenants . . . . . . . . . . . . . . . 7
3.3 3.3 Findings from the Site Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.4 3.4 Findings from the Analysis of Sales and Footfall Data . . . . . . . . . . . . . 8
4 4. CONCLUSIONS 9
4.1 4.1 Uncompetitive Rental Rates Against a Backdrop of Declining Trade . . . . . 9
4.2 4.2 Infrastructure Neglect Has Undermined the Retail Park’s Attractiveness . . . 9
4.3 4.3 External Competition Has Shifted the Customer Base Without a Strategic Re-
sponse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
5 5. RECOMMENDATIONS 10
5.1 5.1 Engage Tenants in Lease Renegotiation and Introduce Performance-Linked
Rental Reviews . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
5.2 5.2 Prioritise Repair and Maintenance of the Retail Park’s Physical Infrastructure 10
5.3 5.3 Develop a Tenant Mix and Marketing Strategy to Differentiate Just-Ice from
Competitors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Page 2 of 11
