1|Page
NAHQ Practice CPHQ ACTUAL EXAM ||VERIFIED
EXAM!!||MOST RECENT EXAM ACTUAL COMLETE
REAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) ALREADY GRADED A+
||NEWEST EXAM!!!
6- Which of the following is the primary goal of risk
management?
A.
Identify and manage risks to promote patient safety.
B.
Maintain an effective incident reporting system.
C.
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with legal actions. -
Answer-EXPLANATIONS:
A. Improving patient safety is the primary goal of risk
management.
B. Incident reporting is a tool that may be used in risk
management, but is not the primary goal.
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C. A failure mode and effects analysis is a proactive
method used to help identify problems.
D. Risk management programs help protect an
organization from financial loss, but it is not the primary
goal.
7-
7- The relationship between patient satisfaction and hours
per patient day on a medical unit was found to be (r =
0.60, p < 0.05). What is the correlation between these two
values?
A.
0.05
B.
0.36
C.
0.55
D.
0.60 - Answer-EXPLANATIONS:
A. See explanation D.
B. See explanation D.
C. See explanation D.
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D. The correlation coefficient (r) is an index that ranges
from -1.0 to 1.0 and reflects the extent of a linear
relationship between two data sets. The correlation
coefficient is 0.60.
8- Hospital A has recently merged with Hospital B. After 6
months, it is noted that Hospital A has successfully
transitioned their staff to new organizational values, while
Hospital B still struggles. Hospital A's success can best be
attributed to
A.
requiring adoption of new values by all staff.
B.
support of both hospitals' mission statements.
C.
acceptance of the new mission and vision statements.
D.
integrating technology and databases. - Answer-
EXPLANATIONS:
A. There is not enough information provided to show that
the values were adopted by all staff.
B. Support of two mission statements could be confusing
to staff and would not lead to an integrated organization.
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C. Acceptance of the new mission and vision statements
demonstrates integration of the two facilities.
D. Values are not dependent on the integration of
technology and databases.
9- For a quality improvement team to deal effectively with
conflict, it is important to appoint which of the following to
its membership?
A.
risk manager
B.
human resources representative
C.
facilitator
D.
senior leader - Answer-EXPLANATIONS:
A. A risk manager's role would not necessarily deal with
conflict within a quality improvement team.
B. A human resources representative handles staffing
issues, but not necessarily conflict, within a team.
C. A facilitator is an unbiased party that may help groups
deal with conflict.
NAHQ Practice CPHQ ACTUAL EXAM ||VERIFIED
EXAM!!||MOST RECENT EXAM ACTUAL COMLETE
REAL EXAM QUESTIONS AND CORRECT ANSWERS
(VERIFIED ANSWERS) ALREADY GRADED A+
||NEWEST EXAM!!!
6- Which of the following is the primary goal of risk
management?
A.
Identify and manage risks to promote patient safety.
B.
Maintain an effective incident reporting system.
C.
Perform failure mode and effects analyses.
D.
Eliminate financial loss associated with legal actions. -
Answer-EXPLANATIONS:
A. Improving patient safety is the primary goal of risk
management.
B. Incident reporting is a tool that may be used in risk
management, but is not the primary goal.
,2|Page
C. A failure mode and effects analysis is a proactive
method used to help identify problems.
D. Risk management programs help protect an
organization from financial loss, but it is not the primary
goal.
7-
7- The relationship between patient satisfaction and hours
per patient day on a medical unit was found to be (r =
0.60, p < 0.05). What is the correlation between these two
values?
A.
0.05
B.
0.36
C.
0.55
D.
0.60 - Answer-EXPLANATIONS:
A. See explanation D.
B. See explanation D.
C. See explanation D.
,3|Page
D. The correlation coefficient (r) is an index that ranges
from -1.0 to 1.0 and reflects the extent of a linear
relationship between two data sets. The correlation
coefficient is 0.60.
8- Hospital A has recently merged with Hospital B. After 6
months, it is noted that Hospital A has successfully
transitioned their staff to new organizational values, while
Hospital B still struggles. Hospital A's success can best be
attributed to
A.
requiring adoption of new values by all staff.
B.
support of both hospitals' mission statements.
C.
acceptance of the new mission and vision statements.
D.
integrating technology and databases. - Answer-
EXPLANATIONS:
A. There is not enough information provided to show that
the values were adopted by all staff.
B. Support of two mission statements could be confusing
to staff and would not lead to an integrated organization.
, 4|Page
C. Acceptance of the new mission and vision statements
demonstrates integration of the two facilities.
D. Values are not dependent on the integration of
technology and databases.
9- For a quality improvement team to deal effectively with
conflict, it is important to appoint which of the following to
its membership?
A.
risk manager
B.
human resources representative
C.
facilitator
D.
senior leader - Answer-EXPLANATIONS:
A. A risk manager's role would not necessarily deal with
conflict within a quality improvement team.
B. A human resources representative handles staffing
issues, but not necessarily conflict, within a team.
C. A facilitator is an unbiased party that may help groups
deal with conflict.
